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Jijo Thomas, Import / Export Documentation Specialist | Shipping & Logistics Operations

Jijo Thomas

Import / Export Documentation Specialist | Shipping & Logistics Operations·Maersk GSC (India) Pvt. Ltd

India

Master's degree, Shipping & Logistics

Work experience

Total years of experience: 3 years, 7 months

Import / Export Documentation Specialist | Shipping & Logistics Operations

April 2023 - Present

Maersk GSC (India) Pvt. Ltd

Chennai, India

April 2023 - Present

• Oversaw comprehensive import and export documentation for ocean freight operations, ensuring accuracy and compliance.
• Served as the Single Point of Contact (SPOC) for dangerous goods booking validation, providing timely confirmations to clients.
• Managed dangerous goods shipments, ensuring strict adherence to IMDG regulations to maintain safety and compliance.
• Calculated and analyzed demurrage and detention charges, optimizing cost management based on container movements.
• Resolved disputes with shipping lines efficiently, enhancing operational relationships and service quality.
• Collaborated with vendors to coordinate seamless intermodal delivery, improving logistics efficiency.
• Achieved a notable customer success story through dedicated service and proactive problem-solving in logistics operations.

Company industry:
Shipping

Project Intern

December 2022 - January 2023

MSN Container Line Pvt Ltd

Thoothukudi, India

December 2022 - January 2023

• Mapped and analyzed freight forwarding processes to ensure compliance with industry standards, enhancing operational transparency.
• Benchmarked logistics efficiency, identifying key performance indicators to drive improvements in export and import operations.
• Collaborated with cross-functional teams to streamline shipping documentation, reducing processing times and increasing accuracy.
• Recommended strategic enhancements to logistics workflows, resulting in improved customer satisfaction and operational efficiency.
• Developed a keen understanding of ocean freight operations, shipping documentation, and supply chain coordination to support seamless logistics execution.
• Assisted in optimizing warehouse processes, contributing to effective inventory management and timely order fulfillment.

Company industry:
Shipping

Project Intern

May 2022 - July 2022

Ramachandra Pvt Ltd

Thiruvananthapuram, India

May 2022 - July 2022

• Conducted in-depth analysis of stock and sales data to uncover trends, enhancing inventory management and reducing excess stock challenges.
• Developed actionable insights that contributed to improved operational efficiency within supply chain processes.
• Collaborated with cross-functional teams to present findings and strategic recommendations to senior management, facilitating informed decision-making.
• Leveraged analytical skills to support logistics coordination and optimize shipping documentation processes.
• Gained experience in customer service by addressing client inquiries related to inventory and shipping, ensuring a seamless experience.
• Contributed to the overall effectiveness of freight forwarding operations through data-driven insights and proactive problem-solving.

Company industry:
Retail & Wholesale

Education

manonmaniam sundaranar university

April 2023

April 2023

Master's degree, Shipping & Logistics

India

Manonmaniam Sundaranar University

May 2021

May 2021

Bachelor's degree, Computer Science

India

Skills

CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMS REGULATIONS
Intermediate
CUSTOMS REGULATIONS
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
IMPORT EXPORT REGULATORY COMPLIANCE
Intermediate
IMPORT EXPORT REGULATORY COMPLIANCE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SHIPPING AND RECEIVING
Intermediate
SHIPPING AND RECEIVING
Intermediate

Languages

English
Intermediate
Malayalam
Beginner
Tamil
Native Speaker