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تم إلغاء حظر المستخدم بنجاح
Jiju Raveendran, Support Service Representative

Jiju Raveendran

Support Service Representative·Yusuf Ahmed Alghanim & Sons Co.W.L.L

الكويت

الثانوية العامة أو ما يعادلها, Pre - Degree, I T I -Electrical and Maintenance in Auto Electrician-Trade

الخبرة العملية

مجموع سنوات الخبرة: 26 سنوات, 9 أشهر

Support Service Representative

مارس 2021 - حتى الآن

Yusuf Ahmed Alghanim & Sons Co.W.L.L

محافظة العاصمة، الكويت

مارس 2021 - حتى الآن

Provide a high level of customer support service when interacting with clients
and colleagues.

Represent the company positively and professionally in interactions with
customers and the general public.

Directing customers to the right department or supervisor.

Ability and willingness to work within the team to improve and keep the
customer service standards.

Good knowledge of Kuwait area, roads and traffic rules.

Responsible to provide secure and timely driving services

مجال الشركة:
وكلاء السيارات

Receptionist,Collection Representative

أغسطس 2017 - فبراير 2021

Three Mass Computer Service Center (Local Business)

السالمية، الكويت

أغسطس 2017 - فبراير 2021

Responsible for reaching out to customers to collect invoices payment for overdue bills or
other payments. Acts as the liaison between creditors and customers and manages
overdue accounts.

Collect invoices and other documents from service center for all customers on a
weekly basic Check system on a daily basis to track whether payments are made or not;

Proactively monitoring customer accounts to ensure monthly payments are
made; Daily review of customer payments and outstanding invoices.

Able to interact with customers in a professional manner. Call customers using
telephone.

Ability and willingness to work within the team to improve and keep the
customer service standards.

Good knowledge of Kuwait area, roads and traffic rules.

Responsible to provide secure and timely driving services.

مجال الشركة:
الخدمات الفنية والتركيب
الدور الوظيفي:
الخدمات المساندة

Collection Representative

أغسطس 2017 - فبراير 2021

Three Mas Computer Service Centre

السالمية، الكويت

أغسطس 2017 - فبراير 2021

• Able to interact with customers in a professional manner. Call customers using
telephone.

مجال الشركة:
الخدمات الفنية والتركيب

General Supervisor,CCTV Controller,

يوليو 2011 - يوليو 2017

Al Qabas Assurex Company

حولي، الكويت

يوليو 2011 - يوليو 2017

Capable of guiding the team and common supervisory tasks.

Maintain discipline within staffs and keep employees focused on productive job activities and maintains a level for all employees.

Responsible to the passport collection counter for sort out and arranged it daily basics Scanning and updating all passport and visa status for delivery

Responsible to the entrance reception for manage the applicant with tracking appointment confirmation letter and proper visa application form for visa submission.

Understand and suggest on effectively managing the security system supervisor of the site.

Responsible to perform and functions of maintaining CCTV cameras.

Monitor the activities captured on the cameras, inform the authorities in case of suspicious activities, maintain written records of the screened activities, in case of suspicious, illegal or immoral activities to be submitted in report.

Update the organization about the novel techniques and procedures introduced concerning maintenance, security service and CCTV operations.

Collection and submission of all necessary documents as required by the Embassy and Perform different tasks to be delivered such as bank check, stationary items, tender worksheet or others as business needs.

Pick up, carry out & distribute messages, documents, and other items between main banks and external party.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
السياحة والضيافة

CCTV Controller

يوليو 2011 - يوليو 2017

AL-QABAS ASSUREX, COMPANY VISA

محافظة العاصمة، الكويت

يوليو 2011 - يوليو 2017

• Capable of guiding the team and common supervisory tasks.
• Maintain discipline within staffs and keep employees focused on productive job activities
and maintains a level for all employees.
• Responsible to the passport collection counter for sort out and arranged it daily basics
Scanning and updating all passport and visa status for delivery
• Responsible to the entrance reception for manage the applicant with tracking
appointment confirmation letter and proper visa application form for visa submission.
• Understand and suggest on effectively managing the security system supervisor of the
site.
• Responsible to perform and functions of maintaining CCTV cameras.
• Monitor the activities captured on the cameras, inform the authorities in case of
suspicious activities, maintain written records of the screened activities, in case of
suspicious, illegal or immoral activities to be submitted in report.
• Update the organization about the novel techniques and procedures introduced
concerning maintenance, security service and CCTV operations.
• Collection and submission of all necessary documents as required by the Embassy and
Perform different tasks to be delivered such as bank check, stationary items, tender
worksheet or others as business needs.
• Pick up, carry out & distribute messages, documents, and other items between main
banks and external party.

مجال الشركة:
وكالات السفر

Security Supervisor ,CCTV Reviewer

يوليو 2002 - مارس 2011

Al-Mulla-Group of-Securicor Company

الفراوانية، الكويت

يوليو 2002 - مارس 2011

Security supervisor & CCTV system Reviewer with Al-Mulla-Group of-Securicor co, Kuwait, Client- French Embassy of Kuwait
Responsible to the entrance reception and visa section of the site.
Understand and suggest on effectively managing the security and CCTV system supervisor of the site.
Responsible to perform and functions of maintaining CCTV cameras.
Monitor the activities captured on the cameras, inform the authorities in case of suspicious
activities, Maintain written records of the screened activities, in case of suspicious, illegal or
immoral activities to be submitted in report.
Update the organization about the novel techniques and procedures introduced concerning
maintenance, security service and CCTV operations.

مجال الشركة:
خدمات الأمن الخاص
الدور الوظيفي:
الحماية

Security supervisor & CCTV system Reviewer

يوليو 2002 - مارس 2011

Al-Mulla-Group of-Securicor co,

الفراوانية، الكويت

يوليو 2002 - مارس 2011

Working as a Security supervisor & CCTV
system reviewer with Al-Mulla-Group of-Securicor co, Kuwait,

مجال الشركة:
خدمات الأمن الخاص

Auto Electrician

يوليو 1996 - يوليو 1999

E M E Station Workshop,Welington Ooty

Ooty، الهند

يوليو 1996 - يوليو 1999

Working as an Auto Electrician-from E M E Station
Workshop, under Ministry of-Defense in India,

مجال الشركة:
الخدمات العسكرية

Auto Electrician

يوليو 1996 - مارس 1999

EME Station Workshop

تشيناي، الهند

يوليو 1996 - مارس 1999

Repairing and replacing of all kind of electrical equipment- like ignition-switch, self-starter, alternator and dynamo. Checking and testing of trouble shooting and wiring circuit of all heavy and light vehicles as auto Electrician.

مجال الشركة:
الخدمات العسكرية
الدور الوظيفي:
الصيانة والإصلاح والدعم الفني

التعليم

Eastern Institute of Modern Technology

يوليو 1996

يوليو 1996

الثانوية العامة أو ما يعادلها، Pre - Degree, I T I -Electrical and Maintenance in Auto Electrician-Trade

الهند

المعدل التراكمي (نسبة مئوية): 75%

المعدل التراكمي (نسبة مئوية): 75%

Kerala University

يناير 1995

يناير 1995

الثانوية العامة أو ما يعادلها، Pre- Degree

الهند

Uiversity of Kerala

يناير 1995

يناير 1995

الثانوية العامة أو ما يعادلها، Commerce

الهند

Govt - V. H. S School

يناير 1993

يناير 1993

الثانوية العامة أو ما يعادلها، Secondary Education

الهند

المعدل التراكمي (التقدير): مقبول

المعدل التراكمي (التقدير): مقبول

Govt - V. H. S School Mulakuzha

يناير 1993

يناير 1993

الثانوية العامة أو ما يعادلها، Secondary School

الهند

Skills

Repairing
Expert
Repairing
Expert
Switch
Expert
Switch
Expert
Technical Assistance
Expert
Technical Assistance
Expert
Wiring
Expert
Wiring
Expert
Testing
Expert
Testing
Expert
PLANNING
Intermediate
PLANNING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
CLOSED CIRCUIT TELEVISION SYSTEMS CCTV
Intermediate
ELECTRICAL INDUSTRY
Intermediate
ELECTRICAL INDUSTRY
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
A LEVEL
Expert
A LEVEL
Expert
DELIVERY
Expert
DELIVERY
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PICK
Expert
PICK
Expert
RECEPTIONIST
Expert
RECEPTIONIST
Expert
SCANNERS
Expert
SCANNERS
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
TENDER
Beginner
TENDER
Beginner
Wiring
Expert
Wiring
Expert
Testing
Expert
Testing
Expert
Repairing
Expert
Repairing
Expert
Switch
Expert
Switch
Expert
Technical Assistance
Expert
Technical Assistance
Expert

اللغات

العربية

متوسط

الانجليزية

متمرّس

الهندية

متمرّس

الملايام

مبتدئ

التدريب و الشهادات

الشهادات
Professional Computer Secretarial Course
Valid Driving License holder
I T I Training in Electrical Maintenance and Auto Electrician-Trade
Driving license.

الهوايات والاهتمامات

Reading books,watching movies, playing cricket and travelling..