Jillian Ofori

Human Resource Manager at Jobberman Ghana

• Ghana
• April 2016 to June 2017

 Responsible for developing, amending and implement human resource policies and procedures.
 Responsible for driving organizational change, strategy development and deliver operational support, aimed at increasing employee engagement, supporting the delivery of business performance, and improving overall efficiency and effectiveness.
 Responsible for coordinating employee recruitment and selection processes and orientation of new employees.
 Responsible for preparing appointment letters and other correspondence letters (internal and external).
 Administer all employee benefit programs together with the finance department.
 Ensure appropriate communication at all levels in the organization.
 Provide counsel and assistance to employees at all levels in accordance with the company's policies and procedures as well as relevant legislation.
 Participate in major departmental projects and take an active role in cross functional teams to assist in driving quality improvements, processes and initiatives
 Responsible for the transformation of operating models to ensure developing an optimal organization best suited and positioned to achieve its business strategy.
 Responsible for improving ongoing organizational efficiency and effectiveness through ensuring continuous focus and compliance to core organization metrics and the alignment of accountabilities job and role sizing with business goals and KPI’s.
 Formulate and drive through organizational culture change leading to improved employee engagement, behavioral change mirroring the behaviors and values.
 Responsible for monthly, quarterly and annual performance appraisal.
 Provide guidance and input on business units restructures, workforce planning, succession planning and career development.
 Responsible for organizing, evaluating, monitoring and reporting on success of training and development programs for staffs.
 Responsible for conducting weekly meetings with respective business units to follow up on their target delivery.
 Work closely with management and employees to improve work relationships, build morale, team bonding and increase productivity