Team Leader - Pre-Qualification
Hepworth PME LLC
Total years of experience :21 years, 5 Months
Job Purpose:
Support the Marketing Services & Pre-Sales Manager in Pre-qualification activities ensuring timely and accurate Technical Information and Documents.
Key Accountability / Tasks:
Oversees preparation of materials for Pre-Qualification and Proposals ensuring that client requirements are fully met. This involves reviewing the pre-qualification templates, final proof reading and ensuring quality of the sample boards before submittal.
Works closely with the Consultant & Specification team in selection of appropriate product catalogue to be included in the submittal and ensuring overall acceptability of the submittal.
Ensures all relevant documentation (approvals, PO, etc.) are attached with the submittal.
Ensures timely delivery of all submittals.
Responds to queries received from customers / contractors ensuring replies are prompt and factually correct.
Regularly follows-up with support staff from each division to update product details, specifications, catalogues, etc.
Develops and ensures that the pre-qualification library and filling system is updated as required.
Prepares and submits periodic reports of activities for Supervisor review.
Perform other responsibilities as assigned by the line manager.
Fosters a work culture that is built on the foundations of our organizational core values of Leadership, Initiative, Commitment and Community.
• Oversee the full activities of Pre-qualification Section.
• Supervise and monitor the performance of Pre -qualification team members in accomplishing the individual assigned task.
• Coordinate with different relevant departments and suppliers to resolve any customer related concerns (i.e. Consultant comments, product clarification, specification compliance, etc.)
• Study all received material specification and prepare Compliance Statements as per the requirements of the specification and/or the proposal of Sales Team.
• Answers all customer, consultant & contractor’s comments and queries against submitted material submittal.
• Provide Technical clarifications/assistance for any queries receive via email or phone.
• Prepares all product related Confirmation Letters as required by Sales Team.
• Ensures that all documents related to the product are attached with the submittal.
• Ensures that documents in the material submittal are updated periodically. (i.e. renewed licenses, new approvals, new reference list, etc.)
• Prepares Pre-Qualification Documents (submittal) for new approval requirement from utilities, major project consultants, tenders and export markets.
• Reply to all Pre-Qualification Questionnaires received from clients.
• Prepare and collates all documents required for new vendor registrations.
• Meet up with consultants/contractor’s when and if required.
• Regularly follow-up with support staff from each division for the update of product details, specifications, catalogues, etc.
• Develop, Manages and Maintain the prequalification library and filling system.
• Prepares and submits periodic reports of activities to Marketing & Pre-Qualification Manager
Inside Sales Coordinator, RadiuSenaat Piping & Fittings LLC, Mussafah, Abu Dhabi, U.A.E.
Job Summary:
Directly reporting to the Sales & Marketing Director, CEO (in the absence of S & M Director). The role summary include but not limited to take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role.
Sales Activities
• Attending enquiries; responsible for full sales process from initial contact to closing deal. Engage with target customers by telephone or face-to-face
• Preparation of quotation / commercial offer.
• Following up on enquires quoted & update the status of quotation
• Receiving, processing of LPO and ensure the timely processing of the same.
• Sending order acknowledgement
• Preparing Pre-qualification documents
• Development and management of sales databases
• Other tasks to support and coordinate with other departments as and when required including working extra hours if required to ensure company business objectives are met.
Executive Aspects (Reporting)
• Preparation for Weekly / Monthly / Yearly Reports.
• Formulation of direction and strategy to ensure activities, duties and responsibilities are executed accordingly.
Job Summary:
Directly reporting to the General Manager, Sales & Marketing. The role summary include but not limited to take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between production staff and customers.
Sales Activities
• Attending enquiries; responsible for full sales process from initial contact to closing deal. Engage with target customers by telephone or face-to-face
• Preparation of commercial offer, sales presentations and other sales tools
• Following up
• Receiving, processing of LOI and LPO
• Sending order acknowledgement
• Operation of Customer Relationship Management system
• Documentation and technical information,
• Preparing ISO documentation and requirements.
• Preparing Pre-qualification documents
• Development and management of sales databases
• Acting as an interface between sales engineers, Engineering & Planning Dept. and factory to resolve issue/additional requirement from clients.
• Other tasks to support and coordinate with other departments as and when required.
Customer Complaints
• Attend all customers/ non-technical customers complain and inform the concerned Sales Executive
• Coordinate & Follow up for customer complaint with relevant dept. till the matter is resolved.
Planning
• Coordinate with Production Planning for execution of the project.
• Check with stores the availability of materials for a specific project requirement
• Visit & check the on-going projects in the production & inform concerned/customers on the status
Executive Aspects (Reporting)
• Preparation of documents for Weekly / Monthly / Yearly Management Review Meeting
• Provides continuity of role parameters irrespective of manager interpretation
• Taking minutes of the weekly sales meeting and distribution
• Formulation of direction and strategy to ensure activities, duties and responsibilities are executed accordingly.
BaaN Key User / Assistant-to-the Plant Manager, National Cables Industry, Sharjah, UAE
Job Summary:
Directly reporting to the Plant Manager.
• Preparation and execution of Bill of Materials for Cable Manufacturing using BaaN Software
• Creating System generated reports for Technical and Production departments
• Preparing monthly report (Plant operation) for the Management meeting
• Taking minutes of meeting conducted by the PM
• Managing Files as well as organizing Production Department manpower records (i.e. Training Records, Memos, Warning Letters, etc.)
• Prepares and/or edits documentation, presentations, spreadsheets and other correspondence
• Liaising with other staff and internal departments as and when required
Completed a course of Computer Programming with Business Systems.