Claims Officer/ Analyst
Supreme Group
مجموع سنوات الخبرة :16 years, 4 أشهر
• Carrying out the analysis and review of Food, Fuel and Supplier Claims
• Accountable for setting-up the Claims KPI's for higher management
• Liaising with Operations, Contract Management and Finance Departments for finding new risks and make team to respond accordingly
• Administering and verifying the all reports provided by Claims Team; maintaining the data handled by coordinators
• Spearheaded the ownership, implementation and change management of Operational Projects
• Ensured proper coordination with:
o Various departments for various transport operations in Theatre
o Logistics Operations, Contract Management & Transport Operations Team for effective transport activities
• Supervised the implementation of new system for receiving inbounds which helped staff to reduce the physical effort
• Provided technical support to all Managers so as to ensure smooth execution of operations
• Single-handedly received inbounds at NDN and operated successfully to the warehouses situated various locations
• Assisted Business Support Assistant Manager in the:
o Analysis of logistics performance throughout SPV contracts and recommended new standardized reporting
o Preparation of all data analysis inbound/outbound and other related operations analysis inputs
o Completion of project based Business Improvement Strategy
• Guided the Report Analyst in preparation of all data analysis, inbound and outbound projection, transport planning and other related operation analysis
• Carried out the ad-hoc duties in accordance with business needs, as assigned by General Manager-North Afghanistan
• Verified the sensitive information in a discreet and professional manner as and when necessary
• Worked in coordination with Operation Managers and General Manager-North Afghanistan
• Streamlined various measures to increase the team efficiency by giving support both operationally & administratively
• Carried out the sales & marketing operations for products and services in coordination with Sales Team
• Contributed in planning and execution of the sales activities
• Shouldered the responsibility of:
o Stock handling and implementation of GPS devices
o Collection of payments from the customers and updating their requirements
• Liaised with the clients and updated the requirement
• Managed overall business development and administration activities of the office (filing of records, vendor details, MIS reports, issuing of letters, etc.)
• Maintained confidential mails and MIS reports as well as stocks of students study materials
• Worked in coordination with various Departments (Operations, Marketing, Accounts for making MIS Reports on daily, weekly, fortnightly, monthly basis)
• Ensured proper follow-up of CRM updating by the Sales Executives