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تم إلغاء حظر المستخدم بنجاح
Jino Josy Padamadan, Senior Engineer Technical Operations

Jino Josy Padamadan

Senior Engineer Technical Operations·Dinoct Solution

الهند

دبلوم, Computers and Information Science

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 7 أشهر

Senior Engineer Technical Operations

أكتوبر 2016 - حتى الآن

Dinoct Solution

كيرالا، الهند

أكتوبر 2016 - حتى الآن

# Managing a team of 12 plus.

# Design, planning and managing mission critical production servers hosted in AWS cloud environments.

# Task estimation calculation for customers.

# Creating and managing infrastructure stack on AWS.

# Conducting and providing RCA's.

# Meeting client SLA's.

# Managing the production environment for our clients under HIPAA regulations.

# Experienced in working with ITIL based process.

# Experienced with AWS services like EC2, EBS, RDS, VPC, S3, IAM ..etc

# Exposure with virtualization technologies like AWS, Hyper-V, virtuozzo, Xen, VMware

# Working on different OS platforms like Oracle Enterprise Linux, Ubuntu, CentOS Linux, FreeBSD, Windows Servers.

# MySQL administration and replication.

# Server tuning and optimization.

# Planning environmental upgrades as per the requirement.

# Defining and implementing backup policies for the production environment.

# Conducting weekly/monthly meeting with our clients.

# Planning and distributing tasks for our internal team.

# Managing IT security and policies.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Linux Systems Administrator

مايو 2015 - نوفمبر 2015

Information and Communication Technology W.L.L

الدوحة، قطر

مايو 2015 - نوفمبر 2015

• Installation and configuration of Oracle Enterprise Linux for new build environment.

• Installing pre-requisites for deploying the Oracle applications like E-Business Solution, Primavera etc.

• Configuring Kernel Parameters and Resource Limit for Oracle Database.

• Virtual Machine administration on Hyper V (Creation, Cloning, Extending resources etc).

• Administrating LVM (Extending volume size).

• Auditing servers and generate reports.

• Handling OPManager monitoring tool and monitoring servers through OPManager.

• Create new bash scripts as per the requirements.

• Perform assigned tasks by the application development team.

• Configuring NTP service and fixing the errors.

• Linux File System Management (partitioning, formatting, securing & mounting).

• SSH public key authentication and SSH port forwarding.

• Application data syncing as per the requirements.

• Administrating NFS and Postfix servers.

• User Management & Administration (User, group creations for the Oracle application).

• Worked with multipath/shared LUN requirements.

• Perform Rsync, backup as per the requirements.

• Trouble shooting Linux server (Grub, fstab, filesystem, Xserver, initrd, login).

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Systems Administrator

نوفمبر 2014 - أبريل 2015

VIPoint Solutions PVT LTD InfoPark - Cochin, India

الهند

نوفمبر 2014 - أبريل 2015

● Handling Ticketing System (WHMCS, Nocworx etc) and provide technical or functional support (level 2 and level 3) to the customers.

● Finding/managing server load issue and memory outage problems.

● Monitoring servers and services by using the monitoring tool.

● Trouble shooting DNS level issues.

● Administrate mail servers (Exim, Postfix, QMail), investigate and fixing spamming issues.

● Installing, configuring and troubleshooting firewalls Iptables, CFS, APF.

● Finding malware from accounts and taking necessary steps to prevent it in the future.

● Administrating, troubleshooting, optimizing Apache/Nginx/LiteSpeed webservers.

● Worked on virtualization technologies like Xen PV and OpenVZ/Virtuozzo

● Writing basic level shell scripting for automating administration tasks/processes.

● Perform hosting accounts/server migrations as per the requirements.

● Server auditing procedures for our server management clients (weekly or monthly).

● Managing/trouble shooting/optimizing MySQL server (including backup).

● Managing hosting control panels like cPanel, Plesk, Interworx.

● Perform server hardening process.

● Disk Space or quota management.

● Installing several Apache/PHP extensions.

● Version upgrade(Apache, PHP …etc).

● Manage LVM (creation, expansion and snapshots).

● Installing SSL certificates.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Systems Engineer

أكتوبر 2011 - أكتوبر 2014

Armia Systems Inc

الهند

أكتوبر 2011 - أكتوبر 2014

Main Duties:
● Manage the Ticketing System Application of the respective clients and interact with their customers through tickets.

● Investigate about the customer issues/requirements based on their tickets and provide a solution based on the SLA.

● Manage the Live Chat System and interact with their customers.

● Provide remote desktop support for the customers.

● Responsible for installing and managing Linux server applications.
● Responsible for monitoring the status of the servers.
● Fixing Email spamming and taking preventive measures.
● Manage and troubleshoot Mail servers like Exim. Qmail, Postfix.
● Managing DNS Servers and trouble shoot various DNS records related issues.
● Configuring FTP Servers and troubleshooting related issues.
● MySQL server administration, which meets the various database related needs in the Internet industry.
● Maintained necessary back-up of the different user accounts.
● Performed MySQL database backup and restoration as per the clients’ request.
● Installing, configuring and troubleshooting firewalls like CSF and APF.
● Exploits detection and prevention: Server rootkits and malware scanning, running security updates for possible exploits and hack scripts.

● Migration: hosting account migration on Linux servers automated and manual (plesk to cPanel, Email Migration). Testing and fixing Website, Database and Email related issues after migration.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

System Administrator

مارس 2010 - يوليو 2011

iCafs Technology Pvt Ltd Cochin

الهند

مارس 2010 - يوليو 2011

● Installing and configuring various operating systems like Linux (RHEL, Centos, Ubuntu), Windows (xp, win 7, win server 2008).

● Installing and configuring the services like Apache, MySQL, PHP, Bind, DHCP, Postfix, SSH, FTP, Cron, Yum, Samba, NFS

● Deploying our projects on client's servers (creating hosting accounts, pointing domain, uploading files and setting up database).

● Installed /configured Ruby On Rails, ffmpeg, Lame, Red5, Movino, Darwin Streaming Server, Wowza media server.

● Database management (backup & restore, creation (database & user), importing & renaming tables, granting permissions).

● Managing VOIP devices like Vonage and Linksys and EPABX systems.

● Configuring and Managing UTM box SonicWall

● Implemented mobile video streaming server (RTSP) project.

● Implemented PC video streaming server (RTMP) project.

● Implemented Mobile video broadcasting project.

● Implemented dynamic sub-domain creation and URL masking for projects.

● Implemented Ruby on Rails based mp3 project.

● Providing remote support to our clients for implementing and troubleshooting services like red5, ffmpeg etc…

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Junior Systems Administrator

نوفمبر 2008 - مارس 2010

NGIT

الهند

نوفمبر 2008 - مارس 2010

● Web hosting Experience (WHM, Cpanel and Webmin).

● Domain registration, domain pointing, Adding/Suspending/Terminating hosting accounts.

● Hosting server migration (restoration of web site, database, ftp and email accounts).

● Restoration of MySQL databases (for wordpress, joomla, drupal sites) from backup.

● Installed web applications like SugarCRM and OrangeHRM.

● Installation of php extensions Json, Sqlite, mysqli, mbstring, mcrypt….. etc

● Setting up cron jobs.

● RAID 1 configuration.

● Installation and configurations of LAMP, MAMP, WAMP and XAMP.

● Experience with Vmware workstation and SunBox.

● Installed Endian(community edition) Unified Threat Management System on a PC,
and implemented services like OpenVPN, content filtering, proxy and port forwarding.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Hardware Engineer

ديسمبر 2005 - نوفمبر 2008

Citrix Info Tech

الهند

ديسمبر 2005 - نوفمبر 2008

• Assembling PCs and troubleshoot for hardware/software problems.
• Installing various flavors of operating systems like Windows 95/98/XP/2000/Millennium, Linux flavors Redhat/Fedora/Suse/School Linux, Unix flavor OpenBSD.
• Recovery of data from crashed non bootable OS.
• Understanding user’s issues and suggest workaround if possible.
• Hardware/software upgrade and planning for future expansion.
• Escalating the Complex Application issues to Central support team during Urgency.
• Managing disk space, user profile creation and user rights management.
• Assembling of computers, performed upgrades, consulted customers to choose the proper configuration, for their needs.

• Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop and LAN.

• Crimping (Straight & Cross Over).

• On site Servicing based on AMC.

• Configuring Printers and Fax systems.

• Anti-Virus installation, configurations, virus removal.

• Data backup and restoration.

• Modem configurations Dialup/ADSL and Wifi setups.

• E-mail client configurations (Outlook & Thunderbird) email backup, restore and migration.

• Installing Windows 2003 server and Implemented services like ADS, DNS, Mirroring, Quota,
NTFS permissions management. Installed and configured Windows Terminal Server.

• Handling Norton Ghost.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Digital Computer Technology

مارس 2002

مارس 2002

دبلوم، Computers and Information Science

الهند

Skills

Administration
Expert
Administration
Expert
Unix
Expert
Unix
Expert
Linux
Expert
Linux
Expert
Hardware
Expert
Hardware
Expert
Linux Server Administration
Intermediate
Linux Server Administration
Intermediate
Trainer
Intermediate
Trainer
Intermediate
Web Hosting and Support industry
Intermediate
Web Hosting and Support industry
Intermediate
Computer Hardware Trouble shooting
Expert
Computer Hardware Trouble shooting
Expert
Customer support/Service
Intermediate
Customer support/Service
Intermediate
Administration
Expert
Administration
Expert
Unix
Expert
Unix
Expert
Linux
Expert
Linux
Expert
Hardware
Expert
Hardware
Expert

اللغات

الانجليزية

متوسط

الهندية

مبتدئ

الالمانية

مبتدئ

الملايام

متمرّس

التاميلية

مبتدئ

التدريب و الشهادات

الشهادات
CCNA
Jan 2005
Diploma in Computer Applications
Jan 2001
A+
Jan 2005
cPanel Certified (Technical and Sales).
Sep 2014 - Jun 2016
RedHat Certified Engineer
Jul 2007

الهوايات والاهتمامات

Technology