Jitsering Sherpa

Barista at M. H. Alshaya Company

• Qatar - Doha
• My current job since May 2021

Greeting customers in a friendly manner and taking food and drink orders

Preparing and serving beverages such as drip coffee, espresso-based drinks and other specialty drinks

Preparing and serving food items such as soups, sandwiches and pastries

Answering customers’ questions about menu choices

Promoting and recommending menu options to customers

Taking payment from customers

Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins, and cups

Maintaining espresso machines, grinders, coffee machines, and other equipment by cleaning, troubleshooting, and scheduling repairs

Keeping the work environment and café seating area clean, sanitary, and organized

Responding to and resolving customer concerns or complaints

Evaluating and modifying processes to improve efficiency and quality of service

Attracting new customers and refining the menu

at CGC

• Qatar
• January 2011 to January 2013

Team Leader

• January 2006 to January 2010

Salesman at Tiar

• January 2004 to January 2006