Freelance Supply Chain Consultant
Various companies
Total years of experience :37 years, 11 Months
Manages warehouses, projects, logistics, distribution, procurement, customer service, professional affairs in collaboration with finance, marketing, and sales departments. Oversees the KPIs, S&OP, SLAs, improves the SOPs whenever needed and required. Ensures that the department’s role to safeguard that customers’ satisfaction is a top priority.
Overall Supply Chain & Customer Service Operations management across the country.
Contact person for Supply Chain Management and Order to Cash processes.
Maintains daily operations of all the products per SKU country-wide as well as supervising weekly operational replenishment ordering cycle weekly activities, covering order creation up to order delivery, including stock replenishments and special orders from customers.
Maintains and reports Monthly Performance against Target KPIs (Perfect Order Metrics; order fill rates, on-time shipment, on-time delivery, over/short, and damages)
Maintains financial month-end reporting, stock reconciliation activities.
Supervises and monitors monthly demand plans and ensures optimal product availability all over the country.
Oversees the supply chain team (Customer service staff, warehouse, inventory as well as Delivery Drivers all over the country)
Ensures that renewal of FDA-required Licenses is on time.
Effective communication with Regulatory Teams and ensuring compliance.
Maintains budgets set for local warehousing and transportation activities across the country.
Identifies Cost Effective Solutions that support future growth plans.
Reviews existing processes to identify opportunities for change and improvements.
Supports the investigation of parallel imports and potential counterfeit cases.
Leads and supports ERP system upgrades and customization.
Manages new product introduction; ensures Products / Samples and marketing materials availability supporting successful launches.
o Manage the warehouse and logistics department of the company.
o set objectives
o responsible for maintaining and overseeing inventory and supplies by receiving, storing, and delivering items
o accountable for securing the warehouses as well as supervising staff
o responsible for ensuring the highest quality of the work and maximizing the productivity of the warehouses.
o Utilize IT systems to manage stock levels, delivery times, control the order cycle, and transport costs
o Develop business by gaining new contracts, analyzing logistical problems, and producing new solutions
o implement health and safety procedures
o Interlinking of SOPs for warehouse, logistics, and distribution
o manage staff training issues
o manage projects
o plan vehicle routes
o Ensure implementation of QMS
o 100% implementation of OTIF, constant communication with 3PLs
o Leads annual stock count and ensures discrepancies are investigated and reconciled; targets 0% count discrepancy
o Regular meeting with staff to reiterate compliance to standard operating procedures, and priorities, company policies
o Be on-call 24/7.
o Implementation and monitoring of KPIs as follows:
Analyze shipment logs
Review the timeliness of scheduled deliveries
Track inventory levels; reporting of inventory turns
Order new supplies promptly
Weekly distribution to branches for stock replenishment
Make suggestions for productivity improvements
Optimize employees’ workflows
Ensure that facility equipment is adequately maintained
Communicate and collaborate with other team members
Train, guide, and evaluate new staff
Track expenses related to fuel, storage, and truck maintenance
Ensure Standard Operating Procedures are complete, current, and reflect best practice and that staff performance is in line with these procedures and set standards at all times.
o Set objectives
o Implement health and safety procedures
o Responsible for maintaining and overseeing inventory and supplies by receiving, storing, and delivering items.
o Utilize IT systems to manage stock levels, delivery times, control the order cycle, and transport costs
o Liaise and negotiate with customers and suppliers
o Develop business by gaining new contracts, analyzing logistical problems, and producing new solutions
o Implement health and safety procedures
o 100% implementation of OTIF, constant communication with 3PLs
o Ensure all inventory information is maintained accurately, stock takes conducted twice a year, and any discrepancies investigated and resolved within five days
o Regular meeting with staff to reiterate compliance to standard operating procedures, and priorities, company policies
o Develop/Maintain logistics, inventory planning/control, warehousing, and security procedures, ensure practices are effective in protecting stock and minimizing losses
o Identify, as a minimum, one national counterpart capable of performing, to a high standard, the operational aspects of the job within two years and ensure the provision of relevant training and development opportunities, in line with company policy
o Ensure a productive, safe, and harmonious work environment through fair, equitable, and effective recruitment, induction, training, and staff management, which is in line with company policy.
o Primary responsibility is the management and supervision of the evaluation, procurement, storage, and distribution of all supplies and equipment.
o Plan, manage, and coordinate inventory planning, acquisition, importation, receiving, storage, and distribution of Copylandia products and other supplies
o Develop and implement procedures and systems to improve the operational efficiency of inventory planning, receiving, storing, and distribution
o Maintains optimum inventory levels to ensure on-time deliveries to meet customer requirements
o Maintain quality interface with suppliers and business partners to ensure timeliness of deliveries and related standards are met.
o Works closely with procurement, logistics, human resources, and finance departments
o Responsible for continuing programs of exploration for new materials, suppliers, and processes to achieve the best possible quality, reliability, prices, continuity, and delivery
o Establishes procedures and supervises the annual physical inventory
o Interfaces with product line coordinators on the planning and forecasting of customer orders to meet shipments
o Ensures that the company standard practices and procedures are implemented in connection with all materials department functions
A Lebanese owned company engaged in retail/wholesale of household needs. The merchandise range from Housewares to Hardware, household furnitures, from Lawn and Garden to Building Materials.Reports directly to the General Manager.
- Assumes responsibility for directing the overall operations of the Inventory Control and Logistics department (including Purchasing, Warehousing, and Distribution Center);
- Primary responsibilities include overseeing compliance to standards, strict implementation of physical inventory processes, and ensuring inventory integrity;monitors inventory movements to control purchasing (avoid over/understocking of merchandise);
- Directs the efficient and effective discharge of warehousing (i.e. the proper receipt and inventory management, ensure the safety and security of the warehouse and all materials therein;
- Schedules and manages all physical Inventories and periodic cycle counts;
- Strictly monitors system-generated demand forecasting vs. actual sales to make necessary modifications and to quickly react to unforeseen events.
Manages the logistics division (warehouse, procurement, distribution, EDP, Fleet, and security departments) of the company; Improved turn-around time/lead time of deliveries of orders to the customers; Implemented/improved policies and procedures pertaining to warehousing/ Distribution/inventory control management; Introduced and implemented Just In Time Inventory System to ensure smooth flow of supply chain; implemented accurate/proper planning of ordering/procurement of stocks to coincide with the current warehouse stock holdings/movements/sales and financial standing/budget
Setup all warehouses for raw materials and finished goods; implemented General Warehousing Operations Procedures; introduced various forms to be used for accounting and control purposes; fully implemented First In-First Out (FIFO) Inventory method both for raw materials and finished goods; performed procurement functions; coordinates with suppliers/customs brokers in preparation of necessary documents for the timely arrival of imported materials; implemented just-in-time purchasing to ensure smooth flow of supply chain; improved forecasting/planning in ordering raw materials referencing warehouse stock movements/sales and financial standing/budget; reinforced both Purchasing and Production Departments in attaining realistic and timely ordering/schedule of deliveries of raw materials and manufacturing of products, respectively, to avoid over or short stocking of the same; improved computerized inventory system; generated material status report to greatly assist production, sales/distribution, purchasing departments to achieve their goals and make the respective departments’ proper planning/forecasting.
Monitor inventory balances and keep production informed by providing daily material status report which will show, on a daily basis, daily receipts, issuance, and remaining balance; establish daily required inventory balance and ordering point; inform customers critical material level and expected date/time of probable shutdown if conversion to other model will not be made; conduct cycle count on a weekly and monthly basis and as needed if certain materials show critical level; immediately investigate if variance between records and actual count exist; Prepare schedule of production on a monthly basis based on availability of materials; Conduct weekly meeting with staff to emphasize action plans for the succeeding week and thresh out problems encountered the previous week; Make sure that first in-first out (FIFO) inventory system is carried out at every transaction; make sure that scrapped materials are segregated from good materials; conduct one hour housekeeping once a week; performs logistics functions with the objective of ensuring shipments are on schedule, arrival of materials arrive on time.
Prepare daily allocations of fresh products for 22 salesmen's (issues) day-to-day sales; forward the same to the storekeeper for preparation of daily salesman's reconciliation; input allocations to the system using EXCEL (dBase III PLUS) and compare such with the storekeeper's actual issues; reconcile all salesmen on arrival to determine quantity of returns, i.e. unsold, rejects, and replaced products; net sales will then be calculated by the system (in SR's); input invoices to determine salesmen's invoicing accuracy; prepare and submit daily, weekly, monthly, yearly sales, cumulative/comparative, invoice accuracy reports for the entire depot which consists of 22 routes (salesmen); also, on a weekly basis, prepare replaced quantity analysis (R.Q.A.) reports and input sales of each product to the system using SYMPHONY for purposes of sales analysis which will be the basis for weekly allocations
Review, process receiving documents from various facilities (i.e. USA, Europe, Asia, KSA) for proper charging to various facilities within the middle east; Prepare supplemental receiving report for all incoming merchandise, transfer vouchers for merchandise intended for other facilities; prepare retail price change vouchers either to mark-up/down or write-off merchandise per our recommendation; act as inventory inspector when conducting annual inventory count; charge/credit by inputting to the system (FRAMEWORK, then FALCON) worth of merchandise received/shipped by respective facilities; prepare discrepancy report for charge back on short receipts; update warehouse management report during receipt/shipment of merchandise; check availability of stocks being ordered by facilities; schedule pick-up of merchandise from storage to shipping bay assure proper stocking in the storage bay and cleanliness within the warehouse (receiving, storage, and shipping bays); schedule days-off of key subordinates
Manage the company's branch in Mindanao (cities of Surigao, Davao, and Cagayan de Oro) with 30 assigned bus units, 120 bus driver/conductors, 6 mechanics, 6 field inspectors, and 10 office personnel; prepare annual budget/action plans/report for review/approval of the president of the company; conduct monthly meeting with key subordinates to emphasize performance of previous month and highlight action plans for the succeeding month; pinpoint weaknesses; come up with solutions to problems encountered; check/review competition surveys conducted by the inspectors and submit report; conduct one-on-one meeting with subordinates as time arises; conduct final interview to applicants; evaluate applications based on exams given and initial interview assessment; hire qualified candidates; conduct semi-annual performance appraisal to subordinates
Acts as overall in charge of all the warehouses from Luzon, Visayas, to Mindanao which consists of 11 district warehouses and 5 regional warehouses; makes sure that forecasting of parts for 1 year per warehouse is carried out; makes sure that transfers of spareparts from warehouse to warehouse is avoided unless in extreme emergency situations only which will require our prior approval; assistant warehouse supervisors are instructed to religiously enforce proper documentation of any movement of spareparts, oil and lubricants, tires, tubes, and flaps, etc... whether incoming or outgoing; weekly/monthly physical inventory reports should be reviewed properly, and immediate investigation should be done in cases of discrepancies; conduct weekly meeting with immediate subordinates, and once a month regional meeting to emphasize performance, problems encountered, and corrective measures; coordinates with Internal Audit Dep't. for possible review of transactions at any given warehouse; makes sure that local purchase orders are made on emergency situations only; prepares and submits inventory status report to the Warehouse Manager and furnish copies to District Heads and Regional Managers
Prepare action plans/budget for the entire department (Internal Audit) for the whole year to be submitted to the president of the company; assign specific tasks to the audit staff with specific timeframe; make audit engagement with department/district heads, and subsidiaries for the specific date of audit and preparation of documents to be reviewed (scheduled, surprised audit); assist the internal audit manager in auditing major accounts; conduct meeting with department/district heads for discussion of audit findings and thresh out problems; assure proper implementation of recommendations; submit semi-annual accomplishment report to the internal audit manager.
Conduct surprised field audit to the company's branches/subsidiaries in the field of operations/finance and inventories; review at the head office books of particular accounts to be audited as of a certain period; proceed to the field for confirmation of it's physical existence; conduct cash count to the cashiers and establish cut-off period and ascertain if funds are properly handled and/or safe; conduct inventory of accountable forms in custody of the cashiers; immediately investigate any discrepancy or any showing of fraud; make confirmation from clients if need arises; counter check the audit conducted in field as against book balances; recommend corrective measures; prepare/submit audit report to the internal audit manager and furnishing copies to the auditees
Study in the field of acounting/auditing/ internal control.