Ma Joan Calbitaza, Retail Store

Ma Joan Calbitaza

Retail Store

Landmark Group of Companies

Location
Qatar - Doha
Education
High school or equivalent, Computer Programming
Experience
5 years, 1 Months

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Work Experience

Total years of experience :5 years, 1 Months

Retail Store at Landmark Group of Companies
  • Qatar - Doha
  • September 2012 to September 2017

• To assist customers to find what they want.
• To maintain high standard of display and visual merchandising to ensure store is well presented.
• Fully aware of security issues on concerning stocks in relation to shoplifting, shrinkage and damages.
• Maximizing store sales by suggesting upgrades, insurance and add-ons to customers.
• Processing returns and refunds as per company procedures.
• Responsible for daily management of till, cash float, reconciliation and banking in the absence of senior members.
• Handling customer complaints and building rapport with customers.

Sales Assistant at Doh
  • Qatar - Doha
  • September 2012 to September 2017

Responsible for contributing the overall performance of the store by driving sales at every opportunity, same time ensuring every customer receives exceptional level of service and enjoy their visit to the store.


DUTIES:
•To assist customers to find what they want.
•To maintain high standard of display and visual merchandising to ensure store is well presented.
•Fully aware of security issues on concerning stocks in relation to shoplifting, shrinkage and damages.
•Maximizing store sales by suggesting upgrades, insurance and add-ons to customers.
•Processing returns and refunds as per company procedures.
•Responsible for daily management of till, cash float, reconciliation and banking in the absence of senior members.

Education

High school or equivalent, Computer Programming
  • at La Immaculada Concepcion School College – Datamex Institute Of Computer Technology
  • March 2011

Specialties & Skills

Help Desk Management
Flexibility
Office Work
Merchandising
Customer Service Skills
ADMINISTRACIÓN DE BENEFICIOS
BANKING
DRIVING
FEATURES
INSURANCE
MERCHANDISING
OFICINA NACIONAL DE ESTADÍSTICA
RAPPORT
UPGRADES

Languages

English
Intermediate
Arabic
Beginner