Cashier And Salesperson
kids corner
Total des années d'expérience :8 years, 11 Mois
cash handling
crowd control and guest management
redemption management
machine troubleshooting
certified first aider and ride operator
soft play, trampoline, inflatable attendant
reception
call handling
customer service
POS operation
inventory management
●Act as a front line staff delivering customer service for an IT Helpdesk Service
●Answer incoming calls in prompt and polite manner
●Properly transfer misrouted calls to the correct departments
●Present, promote and sell services using solid arguments to existing and prospective customers
●Provided accurate and complete information by using CRM Systems and Knowledge based tools
●Assisted customers in resolving technical hardware and software issues via remote access or walk through
● Identify, research, and resolve customer issues using the computer system.
●Expedite the resolution of customer problems and complaints to maximize satisfaction
●Handled and recorded payments from customers.
●Accurately processed and recorded call transactions using a computer and designated tracking software;
●Educated customers about what caused the issue and recapped solution and steps used to resolve it
●Contributed to team effort by accomplishing related results as needed.
●Impacted the company’s bottom line by problem solving and turning frustrated clients into repeat customers
●Keep abreast of best practices and promotional trends
● Greeting each customer that comes into the store in a warm
manner.
● Identifying customer requirements.
● Ensuring that all customers receive excellent service through
direct salesmanship, and prompt and courteous service.
● Assisting customers with questions, needs and purchases.
● Cultivating successful relationships with retail customers.
● Completing each transaction in a quick and efficient manner.
● Cleaning shelves, counters, and tables.
● Preparing merchandise for display.
● Assisting customers with purchase decisions.
● Assisting in physical inventory counts.
● Implementing all visual merchandising standards.
● Setting up merchandise on the sales floor.
● Watching out for loss prevention through leakage and theft.
● Planned work by reviewing assignment area to determine
organization of neighborhoods
● Conducted interviews with residents in assigned areas
● Maintained records of hours worked, units produced, miles driven,
and quality control results
● Met daily with supervisor to review and submit work, and receive
, General Santos