Joan Lanto, Data Analyst

Joan Lanto

Data Analyst

Intertek

Lieu
Philippines - Lipa City
Éducation
Baccalauréat, Computer Science
Expérience
20 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 11 Mois

Data Analyst à Intertek
  • Émirats Arabes Unis
  • Je travaille ici depuis avril 2005

Philippines
Type of Business: Testing and Quality Assurance Services
Complete Company Address : 3F, Intertek Bldg. 2307 Chino Roces Avenue Extension Makati City, Metro Manila Philippines

Front desk
  • novembre 2018 à novembre 2019

Job Description / Duties and Responsibilities:
• Maintains security and telecommunications system
• Include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Provide guests with information, answer their queries and deal with complaints
• Ensure that guests and visitors are satisfied with their stay
• Report to the Manager on the status and updates based on the number of guests

Customer Service Representative à THE RESULTS COMPANIES
  • Philippines
  • janvier 2018 à novembre 2018

Job Description / Duties and Responsibilities:
• Interact with customers through telephone on behalf of an organization.
• Provide information about products and services
• Respond to customer complaints, and process returns
• Follow the KPI per account to resolve customer complaints and concerns
• Protect customer personal information
• Ensure that customers are satisfied with products, services, and features.

Éducation

Baccalauréat, Computer Science
  • à Name of the School
  • octobre 2022

Number of hours you spent attending school each week: 40 hours Complete Address: B. Morada Avenue, Barangay Marawoy-Dagatan, Lipa City Batangas 4217 Philippines

Etudes secondaires ou équivalent,
  • à Name of the School: Fernando Airbase National Highschool
  • janvier 2018

For the last 5 Years

Etudes secondaires ou équivalent,
  • à Name of the School: Rafael M. Lojo Memorial School
  • janvier 2010

For the last 5 Years

Specialties & Skills

ASSETS RECOVERY
BUSINESS DEVELOPMENT
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DATA ENTRY
DATABASE ADMINISTRATION
DELIVERY
DOCUMENT MANAGEMENT