Joan Tamala, Service Delivery Coordinator

Joan Tamala

Service Delivery Coordinator

Ericsson AB

Location
United Arab Emirates
Education
Bachelor's degree, Business And Marketing
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Service Delivery Coordinator at Ericsson AB
  • United Arab Emirates
  • January 2015 to March 2015
Sales Support at Ericsson AB
  • United Arab Emirates
  • February 2013 to December 2014

SKILLS
-Project Management -Attention to detail
-Data Management and dashboard reporting -Team work
-Strategy Implementation and Strategic Control -Administrative Support
-Customer and Vendor Relations -Time management
Funnel Management
Ensure that close opportunities are booked appropriately
Support the team in internal and external research for project and customer information that will be useful for
business cases and preparation for meetings as per team’s request
Monitors internal pipeline against the region Sales funnel on monthly basis
Providing weekly progress update on key opportunities and respond to ad-hoc queries from the management
Helps the team in organizing their visa, travel, and expenses

Administrative Assistant at Telcordia Technologies Inc
  • September 2009 to February 2013

to the VP
Coordinates with the Interior Designers for material requirements for FF&E
Identify and search for a potential supplier in local market
Suppliers and

Sales Executive at Hospitality Supplies & Services
  • February 2006 to December 2007

Handled purchase of materials required for a project
Prepared purchase orders
Create and maintain long term partnership with suppliers
Drive improvement in all aspects of procurement process
Monitored bank account
Preparation of weekly & monthly reports on purchase, sales, debtors and bank
Monitored payables & receivables
Assisted in the control of cash flow and bank transactions
Prepared sales invoice
Handled petty cash fund
Handles overall coordination of the project
Prepares minutes of the meeting
Prepares purchase request of materials and services needed for site construction
Responsible for the follow-up and schedule of materials delivery
Monitors the availability of construction materials
Handles incoming and outgoing correspondence of the project
Prepares project and contractor’s progress billing
Coordinates with the contractors for the execution of their works
Receives incoming calls and inquiries
Files the document systematically

Sales Executive at Lunad Publicity LLC
  • November 2004 to January 2006
Site Technical Assistant at Megaworld Corporation
  • Philippines
  • June 1998 to October 2004

Education

Bachelor's degree, Business And Marketing
  • at Patts College Of Aeronautics
  • March 1998

Specialties & Skills

Administration
Project Management
Procurement
Purchasing
MARKETING
ADMINISTRATION
BILLING
BUSINESS OPERATIONS
CASH FLOW
DELIVERY
FILE MANAGEMENT
GOVERNMENT
MANAGEMENT

Languages

English
Intermediate

Training and Certifications

Six Sigma (Training)
Training Institute:
Internal Company Training

Hobbies

  • Singing, love meeting new people, serve people