Joanna Daher

Monitor and manage budgets, expenses and analyze financial
performances
Implementing operational strategies to enhance revenue
Enforced policies and procedures.
Oversaw day-to-day operations, ensuring efficiency, productivity, and
adherence to organizational processes.
Inspired and motivated employees through positive encouragement and
incentive initiatives.
Assessed and analyzed departmental budgets to find ways to optimize
profitability.
Identified opportunities to expand or shift course based on market
changes.
Coordinated different teams to foster new ideas, aligning their efforts with
the broader organizational objectives, thus implementing process
improvements to enhance overall efficiency.
Ensured resources, equipment, and personnelwere deployed efficiently.
Established and maintained relationshipswith suppliers.
Collaborated with external agencies and organizations to facilitate smooth
operations.
Continuously assessed, trained, and improved the teams performance.

A recruitment, training, and management consultancy service provider
specializing in supporting businesses in the food and beverage industry by
addressing their human resource, training, and operational management needs.

Assisted the Operations Manager with all the tasks.
Acted as the liaison between upper management and employees.
Provided support to the Operations Manager in the day-to-day running of
the organization.
Developed work rules and guidelines.
Identified what is required for staff to carry out their duties.
Scheduled projects and ensured assignments were carried out as planned.
Oversaw financial issues and the development of long-term goals and
company growth.
Suggested improvements in key areas.
Maintained and organized the companys facilities.
Trained the Operations team on brand standards and delivering excellent
guest experience.

Prepared variance analysis for food and beverages.
Updated and maintained receipts into the back office system.
Checked and verified system transactions and operations.
Checked the cost of sales and ensured that costs were within budgets.
Continuously studied weaknesses in F&B.
Provided suggestions for improvements.
Submitted monthly reports for management review.

Oversaw daily bar operations, ensuring high service standards and seamless
workflow.
Managed purchasing and inventory, reducing costs through strategic supplier
negotiations.
Developed and implemented a profitable beverage program, including
seasonal cocktail menus.
Trained and supervised a team of 8 bartenders and 5 barbacks, fostering a
positive and safe environment.
Ensured compliance with health, safety, and liquor laws, reducing operational
risks.
Monitored sales trends and adjusted purchasing strategies to optimize
inventories levels.