joanna  dirani, Social Media Specialist

joanna dirani

Social Media Specialist

myskin clinic

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Public Relations
Expérience
4 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 2 Mois

Social Media Specialist à myskin clinic
  • Koweït - Hawali
  • Je travaille ici depuis octobre 2022

Responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, Tiktok and Snapchat, to build an audience and ensure customer engagement.
responsible for planning, developing, implementing and managing the overall digital marketing strategy.

Customer care representative
  • Je travaille ici depuis août 2020

Resolve customer complaints via phone, social media.
•Use telephones to reach out customers and verify their information.
•Answer questions, inform customers of deals and packages.
•Confirm and cancel appointments.
•Scheduling doctors’ appointments and their clinic per week.

Call Center à icare clinic
  • Koweït - Hawali
  • Je travaille ici depuis août 2020
Social Media Manager à iCare Clinic
  • Koweït - Hawali
  • Je travaille ici depuis janvier 2022

Product development and distribution.
Creating and implementing marketing strategies.
Creating sales copy.
Liaising with company stakeholders.
Planning events.
Managing social media activity.

Receptionist à iCare Clinic
  • Koweït - Hawali
  • avril 2021 à décembre 2021

Greeting and welcoming patients and providing them with a positive first impression of the organization.
Directing patients and answering their questions.
Notifying other workers of visitor arrival.
Maintaining cleanliness of the waiting area.
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Teacher assistant
  • novembre 2018 à février 2019

Excellent class room management.
•Experience working special needs students.
•Creative student engagement.
•Effectively works with parents.

Éducation

Baccalauréat, Public Relations
  • à Lebanese International University
  • juillet 2018

Baccalauréat, Public Relations
  • à Lebanese International University
  • janvier 2018

Specialties & Skills

Fast Learning
Social Media
Teamwork
Communication Tools
Management
Public Speaking
Communicator
ADMINISTRATION
CALL CENTER
MANAGEMENT
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
PERSONNEL
PUBLIC RELATIONS
COMMUNICATION SKILLS
MICROSOFT WORKS
photographer
social media management

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

The basics of photography (Certificat)
Date de la formation:
May 2022