Joanna Marie Talegon, Asst. Credit Manager

Joanna Marie Talegon

Asst. Credit Manager

Time Oak Hotel & Suites

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Tourism Management
الخبرات
15 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 8 أشهر

Asst. Credit Manager في Time Oak Hotel & Suites
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2018

Maintain the corporate credit policy
Recommend changes in the credit policy to senior management
Manage customer credit files
Monitor the credit granting and updating process
Accept or reject the credit recommendations
Personally investigate the largest customer credit applications
Personally visit the largest customers to establish relations
Monitor periodic credit reviews
Implement the application of late fees
Ensure timely collection of receivables and maintain a healthy cash flow while precluding bad debt losses

Credit Supervisor في TIME Grand Plaza Hotel
  • الإمارات العربية المتحدة - دبي
  • يناير 2015 إلى ديسمبر 2017

 Collects overdue payments in a timely manner
 Regularly reviews payment histories and directs staff in how to most efficiently collect on overdue accounts
 Organize regular credit meetings with all concerned departments to review the statuses of overdue accounts and keep them informed of progress as well as persistent challenges
 Oversees the processing and verification of credit applications
 Verifies the accuracy of credit card payments
 Reconciles debtor accounts before month-end closing
 Ensures that AR aging report is kept to minimum aged balances

Accounts Receivable في TIME Grand Plaza Hotel
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2011 إلى يناير 2015

 Prepares and sends invoices in a timely manner
 Follow up, collection and allocation of payments
 Update aging of accounts regularly
 Process credit applications efficiently
 Ensures availability of back up of invoices for future reference
 Communicating with customers via phone, email or personally

Front Office Supervisor في TIME Oak Hotel & Suites
  • الإمارات العربية المتحدة - دبي
  • مارس 2011 إلى نوفمبر 2011

 Ensure that all arriving guests are registered to the Property Management System
 Allocating the rooms for all arriving guests & make sure each are given priority according to preference
 Responsible of Assigning & Delegating various tasks to staff
 Ensure that guests balance are not over the credit limit and follow up for those with high balance
 Acting Night Manager in his absence

Front Office Front Office Shift Leader في TIME Oak Hotel & Suites
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2010 إلى مارس 2011
Guest Service Agent في TIME Oak Hotel & Suites
  • الإمارات العربية المتحدة - دبي
  • فبراير 2009 إلى سبتمبر 2010
Telephone Operator في TIME Oak Hotel & Suites
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2008 إلى فبراير 2009

الخلفية التعليمية

بكالوريوس, Tourism Management
  • في Far Eastern University
  • أبريل 2007

Hospitality/Travel/Tourism

Specialties & Skills

Microsoft Outlook
SunSystems
Property Management Systems
Communication
Organizational
Problem Solving
Work Under Pressure
Meet Deadlines

اللغات

الانجليزية
متوسط
الفيلبينية
اللغة الأم

التدريب و الشهادات

Train the Trainer (الشهادة)
تاريخ الدورة:
January 2017