Freelance Event & Project Manager
N/A
مجموع سنوات الخبرة :16 years, 7 أشهر
I'm a freelance event/project manager with six years of experience in the events industry mainly for NGOs, Corporate and pharmaceuticals. My attention to details, organization skills and creative approaches have helped me succeed in my field in order to bring the outmost success to the congress/project. The following is a basic list of conference managemeny solutions I can provide:
-Venue Selection
-Event Identity
-Travel and Accommodation Management
-Food and Beverage Arrangements
-Audio Visual & IT Facilities
-Speakers Handling
-Sponsors and Exhibitors Sales
- Promotional Items
- Hiring of support staff(interpreters, printing company, AV, entertainment, hostesses and volunteers, etc)
- Assist in overall structure of event and distribution of tasks
-Delegates Registration
-Onsite Support
-Financial Management
-Research
-Presentation handling
Plan, organize and execute medical congresses and conference in Lebanon and the Region:
Meet with Medical Societies, pharmaceutical companies and other groups to promote and discuss conference, convention, exhibition, workshops and launching events.
Coordinate services for Congresses such as venue allocation, booking coordination, set-up requirements, accommodation, catering, transportation of delegates, promotion and promotional items, displays, audiovisual requirements, flight booking, signage and printing, translation and support services.
Coordinate with the members of the society regarding the program of the congress and all other inquires.
Day-to-day communication with conference delegate from all countries developing tracking system for registration, attendance, travel, hotel booking, as well as social events.
Coordinate with the technical team for all logistic matters.
Prepare budget and presentation for different venues to be selected by the client based on the requirements needed for the Congress.
Negotiate contracts for services and support services, approve suppliers’ invoices, maintain financial records, review final billing submitted to clients for events and prepare reports required.
Coordination and participation in various operational meetings pre and post event.
Preparing and sending rooming list to Hotels, airport transfers, shuttle service, and special requirements from delegates and sponsored delegates.
General administrative assistance tasks, when needed.
On-site management and execution.
Full time: January 2013- February 2014
Freelance: September 2015 - Present ( under contractual employment - project basis)
Event Coordinator
Assist in the planning and delivery of complex conferences, meetings and workshops in addition to researching new event concepts.
Site research and selection, booking coordination, and set up requirements.
Preparation of call for proposals for support services.
Timeline preparation and update for each project/event.
Design of sponsorship packages and building of a potential database list.
Coordination and participation in various operational meetings pre and post event.
Day-to-day communication with conference delegates developing tracking system for attendance, travel, hotel booking, etc.
Coordination of pre-event tasks, set up exhibition space, catering needs …
Preparation of volunteers’ terms of reference, orientation and training materials.
Post event management and evaluation including dismantling and running survey.
General administrative assistance tasks, when needed.
On-site management and execution.
April 2010- October 2012
April 2012 - October 2012 : Banquet Sales Executive for Groups C&E
April 2011 - April 2012: Banquet Sales Executive
Part of the team responsible for delivering and driving sales activities in order to maximize rooms, groups, conference and events revenue through pro-active selling and conversion of customer enquiries into confirmed sales:
Generating proposals and contracts for residential and non-residential groups for specific segments, negotiating the terms of agreement and closing the sale.
Ensure all enquiries are dealt with promptly, in line with company standards.
Ensure accuracy of all bookings and contracts through proper communication and follow-up with guests in addition to clearing billing details.
Build and maintain strong relationships with new and existing clients.
Coordinated with relevant departments for any special requirements of the guest prior and during the functions.
Interfaced with other departments to ensure proper set up for successful coordination of events.
Provided on-site support to ensure all details agreed upon are accounted for.
Consistently demonstrated customer service skills and acted as a positive role model.
Develop and maintain excellent product knowledge.
Assist the team in preparing periodic sales reports showing confirmed and potential business on the books in addition to seeking out opportunities to increase sales within the team.
Trained interns or new employees within the department.
Trained to be in charge of administering all relevant details for the department for the new sales system Delphi.
Participated in more than 20 online training courses in addition to “Customer Focused Selling” workshop with the S&M Department. Finally, was selected “train the trainer” for C&E department.
* Under Hilton Worldwide as of April 2012
April 2010 - April 2011 : Banquet Sales Coordinator
Handled guest requests in the absence of the sales person in charge.
Handled all internal functions and trainings enquiries with the proper planning, communication and coordination
Prepared periodic sales report, showing sales volume and forecast for Management.
Proper email communication with departments by sending all the confirmations, Banquet Event Orders, adjustments and cancellations, menus, signage and other details.
Prepared and sent reports such as daily forecast, weekly forecast, three month forecast, revenue report, daily banquet report, Duty Rota.
Maintained proper communication between finance, banquet operation, F & B, cost control, finance, concierge, and kitchen and security.
Part of the pre-opening team, attended several training sessions and assisted in the pre-opening general tasks for F&B department.
Handled different responsibilities such as main service bar, food runner, barista, cocktails and fresh juices, opening and closing duties, and requisitions for restaurant, receiving and storing dry foods and beverage, bartending at “the Bar”.
February 2010- August 2010 : Calvados Pub & Restaurant
June 2008- February 2010 : Peers Pub
June 2005 - February 2008 : Cheers Pub
March 2015 - Present: Cheers Club
Customer service and relations, keeping close contact for maximum turnover.
Sponsored different concerts and local events/ PR and communication.
Assisted in handling cost control, purchasing and selling price of F&B.
Handling cash and ensuring and sales balance.
Participated in event entertainment as required.
Handled guest complaints and special requests and other duties.
Key person in charge of training new personnel.
Bartending, and in charge of generating new ideas for the business.
*Family Business since the early 80’s until 2008 then from 2015 till present- Teamwork and hard dedication boosted success and turnover to a point where it attracted the attention of local & international television stations.
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