Joanne Laya

+ Prepared and verified prescriptions with care and accuracy.
+ Guided patients on proper use, side effects, and storage of medicines.
+ Kept shelves stocked, checked expiries and maintained tidy displays.
+ Ensure compliance with pharmacy laws, SOPs, and ethical standards
+ Recorded sales and daly reports to support smooth store operations,
+ Trained and mentored pharmacy staff, fostering a skilled team.
+ Processed cash transactions accurately
+ Handled Daily Cash reconciliation and product inquiries and purchases.
+ Maintained accurate pricing and inventory records.
+ Delivered excellent customer service in a fast-paced retail environment.

• Handled cash transactions accurately, including receiving payments and giving correct change
• Maintained daily cash records and ensured balance at the end of shifts
• Assisted customers with product inquiries and purchases in a fast-paced environment
• Handled over-the-counter (OTC) products and ensured correct pricing and billing
• Maintained cleanliness and proper organization of shelves and displays
• Supported inventory management, stock replenishment, and product labeling
• Delivered friendly and efficient customer service to ensure customer satisfaction

+ Prepare letters, certificates, notices, and official documents.
+ Scheduling meetings, appointments, and barangay activities.
+ Encoding and updating databases (residents, incidents, requests)
+ Assisting residents with barangay certificates, clearances, and forms
+ Assisting in documentation for budgets, expenses, and reports.

• Managed daily office operations and administrative tasks
• Scheduled appointments and maintained calendars
• Organized and maintained files, records, and documents
• Prepared reports, data entry, and basic documentation
• Assisted in coordinating meetings and office activities
• Handled office supplies inventory and ordering
• Received visitors and provided front desk support when needed
• Maintained a clean and organized office environment

• Assisted customers with prescription, over-the-counter (OTC) products and general inquiries
• Prepared and labeled medications under pharmacist supervision
• Handled cash transactions and maintained accurate daily records
• Restocked shelves and monitored inventory levels
• Ensured cleanliness and organization of the pharmacy
• Checked expiry dates and removed outdated products
• Supported the pharmacist in daily operations
• Provided friendly and efficient customer service