JOASH MWANZI, ICT CUSTOMER CARE OFFICER

JOASH MWANZI

ICT CUSTOMER CARE OFFICER

CYBERN SOLUTIONS

Location
Kenya
Education
High school or equivalent,
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

ICT CUSTOMER CARE OFFICER at CYBERN SOLUTIONS
  • Kenya
  • My current job since January 2014
ADMINISTRATIVE INTERN at ST.ANN’S COLLEGE
  • Kenya
  • April 2013 to December 2013

and photocopying documents from clients
* Scanning documents and sending them via email to clients
* Helping clients to browse online and ensure the network is fast on a 3G or 4G network
* Networking and connecting necessary devices to all computers to access internet
* Helping clients to do research online and complete their projects in stipulated period
* Installing and updating computer softwares to latest ones
* Proofreading and making corrections to documents that contain errors

Education

High school or equivalent,
  • at St.Ann’s College
  • March 2019

courses: Diploma Certification in ICT Computer Course -2011-2012

Bachelor's degree, Human Resource Management
  • at St.Paul’s University
  • March 2019

High school or equivalent, Human Resource Management
  • at St.Luke’s Kanunda Secondary School
  • January 2011

High school or equivalent, Human Resource Management
  • at Kioge Primary School
  • January 2007

Specialties & Skills

Teamwork
Customer Service
ADMINISTRATION
COMPUTER SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
DOCUMENTATION
ESCRIBIENDO
HUMAN RESOURCES

Languages

English
Expert