Jobelle Lyn Gundayao

Directly reporting to the Head of the Procurement

Update the Procurement Schedules status and progress daily and on a weekly basis circulate the same to the PMT, PM’s, CM, QS and HOD to keep all the concerned parties informed on the status of procurement schedules.

Issue prequalification questionnaires to vendors when required and administer onto the procurement portal for approval and recommendation by QA/HSE dept.

Verify that all the requisitions are accompanied with the correct and full information, (i.e. Item Description/ Services, Quantity with Unit Measurement, Required Delivery Date, BoQ, Specifications, Drawings, Programme, Cost Code etc.), liaise with the PMT if the information is missing or incorrect.

Issue formal enquiries to vendors with an official enquiry tender letter or RFQ and upload documents onto the procurement portal.

Administer all the Queries and Bulletins from the vendors during the Enquiry period, Queries should be directed to the correct department or PMT and communicated to all vendors through formal Addenda.

Make sure that the Quotations meet the required return date, if not then chase up vendors as and when,

Date stamp, scan onto procurement portal circulate quotations for commercial and technical review.

Circulate QCS to PMT after Contract Managers review for approval.

Arrange Post tender clarification meeting as required.

Circulate QCS /email to all signatories.

Administer the Sub Contract Agreement Document in terms of issuing, tracking, signatures and filing.

Issue Notification letters to all unsuccessful vendors. Administer all the vendors’ performances with the PMT by collating all the information and log onto the procurement portal.

Greets visitors entering the offices, ‎determine the nature and purpose of their visit ‎, ‎and direct or escort them ‎to the specific destination to ensure high level of customer service and security are maintained‎.‎

Operate telephone switchboard to answer‎, ‎screen and forward calls‎, ‎providing information‎, ‎taking messages ‎and booking meeting rooms‎. ‎

Perform administrative duties for accounts and HR ‎departments.

Transmit information or documents to staff and customers with the use of email‎, ‎mail‎/‎delivery‎, ‎and fax‎. ‎

Receive and send couriers for the office and maintain relevant log books for all courier receipts for end of month ‎

Accounting reconciliations

Receives customer requests, processing on-line enrollments, billing requests and other related requests with regard to mobile prepaid subscriptions of USA-based customers.

Functions as the primary receiver of all customer queries regarding product information, specifications and billing data

Operates a computerized switchboard

Inputs/updates customer information into a company-wide database system

Creates reports, disputes and adjustments, as necessary

Up sell products and services

Answer phones and respond to customer requests

Provide customers with product and service information

Follow-up on customer inquiries not immediately resolved

Research billing issues and misapplied payments

Transfer customer calls to appropriate staff