BRANCH SUPERVISOR
Sharaf Exchange
Total years of experience :4 years, 7 Months
Manage daily schedules, employee shifts, and time-off requests Assign duties to employees and oversee their progress Ensure that daily sales/production goals are met and report to branch manager time to time Count cash at the end of the shift and manage bank deposits Provide guidance and feedback to employees when needed Ensure industry rules and regulations are followed Handle customer and employee complaints Resolve conflicts between employees
Accepted cash from remittance customer as per the voucher.
Engaged in dealing with all foreign exchange enquires.
Provided good customer service and encouraging them to do business
again and again
Collected documents and registering new corporate customers.
Contacted new and existing customers to obtain new business
Recorded all foreign exchange transactions and comparing records
with the actual state of cash
Checked whether the money accepted is genuine, valid and intact
Handled Western Union, Instant Cash, IME, Terapay ....
Tallying of cash as per system and deposit with treasury before end of
duty
Ensured that all UAE Central Bank regulations and AML policies and
procedures are being implemented in the daily operations of the
Dealt with all foreign exchange enquires.
Provided good customer service and encouraging them to do
business again and again
Collected documents and registering new corporate customers.
Contacted new and existing customers to obtain new business
Recording all foreign exchange transactions and comparing records
with the actual state of cash
Engaged in Tallying of cash as per system and deposit with treasury before end of the day