Front Office Manager
Edfa3ly
Total des années d'expérience :4 years, 11 Mois
• Solving any issues that faces the VIP customers
• Planning&Organizing the front office team
• Controlling and Monitoring The Teams
• Meets and exceeds individual revenue goals. Effectively manages customers budget to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process
• Disseminates sales related information to other departments as appropriate
• Provide through support and problem resolution for customers.
• Responsible for handling all persistent cases.
• Responsible for providing technical support such as Home Networking issues, ADSL issues, software issues, email issues, login issues and passwords.
• Support to wireless, and complex issues.
• Done other duties as assigned.
Provide customer support by completing contract review, quote submission, status reports and addressing customer needs as required
work with the management team to develop, communicate and achieve tactical and strategic goals in areas such as, Quality, contract management and delivery assurance
Solving any 3G, Connection problems
Expedia is a travel agency we used to arrange holidays to the customers
book hotels all over the world
book airplane tickets for all of the airlines
we used to use SABRE to book the flight tickets
Ameco Tech is a sales company that sales online yellow pages for all over USA
Superpages.com
i was at IGCSE the British high school