جو فاداكان

 Supporting and troubleshooting Client side Network, Server issues.
 Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
 Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
 Secures network system by establishing and enforcing policies; defining and monitoring access Installation, Configuration of networking peripherals (Alcatel & cisco switches, AP & IAP, Wireless Controller.)
 Implementation of Security devices (Cyberoam etc).
 Implementation of IBM & HP sever, storage.
 Implementation of Configuration of backup solutions (Symantec)
 Implementation of antivirus solution (Kaspersky, Trend Micro, etc.)
 Implementation & Migration of Microsoft 0ffice 365.
 Implementation of Microsoft Services Base 2008, 2012 (Active Directory, DNS, and DHCP etc.)
 Basic Installation $ configuration of Linux (Redhat 5 etc)
 Implementation of T&A machine.

 Troubleshoot all technology issues
 Helpdesk Management.
 Research current and potential resources and services
 Troubleshoot hardware, software and network operating system
 Be familiar with all hardware and software
 Be familiar with network operating system
 Provide orientation to new users of existing technology
 Train staff about potential uses of existing technology
 Train staff about new and potential use
 Provide individual training and support on request
 Provide recommendations about accessing information and support
 Maintain current and accurate inventory of technology hardware, software and resources

Training the Following related topics,
 Networking, TCP/IP protocol, Sub netting and VLSM, Cisco Internetwork, IP Routing, Enhanced IGRP and OSPF, NAT, VLAN, Router Security, etc.
 Installing, Configuring, and Administering Microsoft Windows® XP Professional 
 Managing and Maintaining a Microsoft Windows Server 2003, 2008 Environment
 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
 Network Infrastructure
 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active
 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure 
 Implementing and Managing Microsoft Exchange Server 2003
 Directory Infrastructure
 Red hat Linux Essentials
 Red hat Linux Security Administration

 User administration (setup and maintaining account)
 Maintaining system
 Verify that peripherals are working properly
 Quickly arrange repair for hardware in occasion of hardware failure
 Monitor system performance
 Create a backup
 Update system as soon as new version of OS and application software comes out
 Implement the policies for the use of the computer system and network

 Resolving Users System Problems
 Installation of Software and Troubleshooting
 Provide user support for escalated issues from helpdesk
 Handling Backup Server & File Server
 Taking Backup for all Local Servers
 Giving Access Permission on Share Folders.
 Implementing Backup and Recovery Plan.
 Handling FTP Server.
 Perform disaster recovery tests
 Manage and support Windows Clusters
 Resolving Outlook Problems on Client side.