Joedennis ألدي, Business Analyst

Joedennis ألدي

Business Analyst

Majid Al Futtaim

البلد
الإمارات العربية المتحدة - عجمان
التعليم
بكالوريوس, Management And Economics
الخبرات
23 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 1 أشهر

Business Analyst في Majid Al Futtaim
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2021 إلى فبراير 2022

Responsible for the onboarding of financial partners, maintaining partner relations through campaigns and providing business insights for use in strategies, billing, and tactical campaigns.
• Onboarded and/or connected with more than 30 bank partners in five key markets: UAE, KSA, Qatar, Egypt, and Pakistan.
• Implemented four campaigns in key markets within three months on an over-all estimated budget of about USD 250K.
• Assisted in the annual partnership strategy planning with a proposed gross order revenue of about USD 70M for five key markets.
• Collaborated and provided analysis in creating a partnership proposal deck, campaign proposal generator, campaign briefing template and a partnerships playbook.
• Provided business insights and data analysis for strategies and decisions in campaign management, partner prioritisation and overall team strategy.

Financial Partnerships Lead في Emirates Airlines
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2017 إلى ديسمبر 2020

Responsible for onboarding new partners and managing existing relationships.
• Led the implementation of ground-breaking new partnerships in Malaysia and Saudi Arabia that continue to deliver in excess of USD 120M in annual direct revenue.
• Managed relationships with global banks and financial institutions including AMEX, HSBC and Citi with initiatives contributing to in excess of USD 350M annually.
• Led initiatives that enabled portfolio revenue growth of 30%+ year-on-year for the period 2017-19.
• Optimised campaign planning mechanisms to enable a high frequency of relevant communications that delivered mutual benefit to both Emirates and partners.
• Delivered a major overhaul of partnership reporting and analytical aspects that contributed to a more effective executive decision-making process.

Business Analyst في Emirates Airlines
  • الإمارات العربية المتحدة - دبي
  • يوليو 2010 إلى سبتمبر 2017

Analysis and data management across the full Emirates Skywards partnerships spectrum encompassing 120+ partners.
• Designed and created executive reports covering key performance metrics related to revenue performance, budget tracking and growth.
• In addition to presenting insights and driving recommendations, developed new mechanisms to collate raw data across several systems in a complex environment.
• Developed and nurtured close relationships with key internal stakeholders (Enterprise Analytics, Finance and IT teams).

Systems Operations Officer في Emirates Airlines
  • الإمارات العربية المتحدة - دبي
  • مايو 2008 إلى يوليو 2010

Supported the technical aspects of a new loyalty programme launch for Etisalat (Emirates Telecommunications Co), facilitated by Emirates under contract.
• Responsibilities and inputs from a technical standpoint extended across all key loyalty aspects, marketing, partnerships, and service delivery.

Senior Customer Service Agent في Emirates Airlines
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2002 إلى مايو 2008

Emirates Skywards Customer Contact Centre.
• Provided personalised one-to-one customer service support to Emirates’ highest value (VIP/CIP) customers.

Training Human Resources Coordinator في The Pan Pacific Hotel Group
  • الفلبين - Manila
  • مايو 1998 إلى أغسطس 2002

• Handle sensitive and confidential cases regarding staff complaints, grievances, fraudulent activities and staff motivational needs and maintain the Human Resources database.
• Design and conduct service and skills development modules.
• Map out training plans and schedules, design and develop training programs (outsourced or in-house) for corporate, HR training and more.
• Choose appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc).

Team Coordinator - Operations في The Pan Pacific Hotel Group
  • الفلبين - Manila
  • يناير 1998 إلى مايو 1998

• Multi−functional and multi−skilled in various tasks of the floor/housekeeping team, a specialised position with supervisory duties.
• Take decisions on complicated guest requests. Respond and provide solutions to guest issues and complaints.

الخلفية التعليمية

بكالوريوس, Management And Economics
  • في Ateneo De Manila University - Quezon City
  • مارس 1996

Specialties & Skills

Sales and Marketing
Data Analysis
Business Analytics
Loyalty Programs
Strategic Partnerships
Strategic Partnership
Business Analysis
Data Analysis
Partner Onboarding
P&L Management
Microsoft Excel
Social Media
Relationship Management
Contract Management
SharePoint
Power BI
Microsoft Project
Microsoft Planner
Project Management
Contract Negotiations
Marketing Strategy
Data Research
Data Privacy
Partner Marketing
Infographics
R (Programming Language)
Google Analytics
Microsoft Access
Microsoft PowerPoint
Microsoft Word
Business Objects
MicroStrategy
Google Ads

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
التاغلوج
اللغة الأم

التدريب و الشهادات

Google Analytics Individual Qualification (الشهادة)
تاريخ الدورة:
September 2021
صالحة لغاية:
September 2022

الهوايات

  • Reading books, watching movies