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Joel Castelino, Senior Team Leader

Joel Castelino

Senior Team Leader ·KIA MOTORS

United Arab Emirates

Bachelor's degree, 'B' Grade in BMS ( Bachelor in management studies)

Work experience

Total years of experience: 12 years, 0 months

Senior Team Leader

August 2023 - Present

KIA MOTORS

Mumbai, India

August 2023 - Present

• Lead, trained, and mentored junior sales consultants, enhanced their sales skills and product knowledge which significantly improved the team's overall performance by 20%.
• Developed and implemented strategic sales plan, conducted market analysis and identified new opportunities which increased sales by 10%
• Reviewed and analysed action plan at the end of the week, month and tracked team performance and determined how to better utilize resources which resulted in increased business.
• Improved team morale and motivation through positive reinforcement and team building activities.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Senior Sales consultant

January 2021 - August 2023

maruti suzuki india ltd

Mumbai, India

January 2021 - August 2023

• Interacted with potential customers, understood their preferences, demonstrated vehicle features, upselling, facilitated test drives, and assisted in completing necessary paperwork for successful sales.
• Build and nurtured relationship with new and existing clients, provided comprehensive consultations, and guided them through entire sales process..
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

sales executive

June 2014 - December 2020

Hyundai motors India ltd

Mumbai, India

June 2014 - December 2020

• Implemented strategic sales plan and achieved sales target which lead to 10% year-on-year increased sales volume.
• Negotiated contracts with customers and closed agreements that maximized company's profitability.
• Utilized CRM software to manage sales pipeline, track customer interactions, and analyze sales data to identify trends and opportunities for improvement.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Mumbai University

March 2014

March 2014

Bachelor's degree, 'B' Grade in BMS ( Bachelor in management studies)

India

GPA (percentage): 76%

GPA (percentage): 76%

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Leadership
Expert
Team Leadership
Expert
Critical Thinking
Expert
Critical Thinking
Expert
EFFECTIVE COMMUNICATION
Expert
EFFECTIVE COMMUNICATION
Expert
Good communicator, teamwork, Adaptability, self-awareness, problem solving, interpersonal skills,
Intermediate
Good communicator, teamwork, Adaptability, self-awareness, problem solving, interpersonal skills,
Intermediate
Sales
Expert
Sales
Expert
Team Leadership
Expert
Team Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Excellent communication, Teamwork, leadership
Expert
Excellent communication, Teamwork, leadership
Expert
Management
Intermediate
Management
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Problem Solving, Active listener, negotiation ability,
Intermediate
Problem Solving, Active listener, negotiation ability,
Intermediate
Team Management
Intermediate
Team Management
Intermediate
Problem Solving
Intermediate
Problem Solving
Intermediate
Negotiation
Intermediate
Negotiation
Intermediate
Automotive Sales
Expert
Automotive Sales
Expert
Automotive
Expert
Automotive
Expert
Market Research
Intermediate
Market Research
Intermediate
Quotations
Intermediate
Quotations
Intermediate
Order
Intermediate
Order
Intermediate
Purchasing
Intermediate
Purchasing
Intermediate
Operation
Beginner
Operation
Beginner
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Critical Thinking
Expert
Critical Thinking
Expert
EFFECTIVE COMMUNICATION
Expert
EFFECTIVE COMMUNICATION
Expert

Social profiles

Languages

English

Expert

Training and Certifications

Certifications
Awesome sunshine employee
Mar 2024

Hobbies and interests

I like reading books and I like to Travel