Joel George Akkara

• Configuring, Maintaining Windows 2008 ADDS server, Exchange 2010, Forefront TMG 2010 Firewall, Antivirus(Server Based), Spam Filtering, Symantec backup Exec 2010 R2 for Backup and Restore.
• Create, manage user accounts in active directory, Configuring Group policy, Granting access of internet/E-mail depending on the nature of work, Monitor the performance, communication status of IT equipments on the network, Backup and restore business data on servers on a daily basis
• Configuring & Maintaining network solutions and technologies such as Layer 2 and 3 Cisco Products such as Switches, Routers, Firewalls...etc
• Installation & Configuration of hardware, OS's, Software.
Network Implementation, Maintenance and Up-gradation among the entire users
• Troubleshoot usual problems with Outlook, Internet and other Hardware and Software issues associated with AutoCAD, MS Office etc.
• Installing, Testing, and Commissioning Various Security System Products.
• Configuring Multi Functional Printers (MFP), Printers & Scanners, Wireless and Mobile Devices.
• Perform daily monitoring of all Servers, switches and firewall.
• Performing related tasks and targets assigned by the Management.

• Installation & Configuring hardware, OS's, Software.
• Network Implementation, Maintenance, up-gradation in organization.
• Client/Server Administration & Support.
• Cooperate with all staff for day-day issues e.g. Internet, Outlook, Software and hardware issues
• Troubleshoot usual problems from Outlook, system crashes, hard disk problems and other hardware /software problems
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, shares and security groups, new accounts, disabling/deleting old accounts, managing account policies etc. in accordance with standards and project/operational requirements.
• Maintain printers & plotters using print server.
• Run back ups as per procedures and check restore works as planned
• Configuring & Administer 2008 server, 2007 exchange, ISA 2006, Symantec End point Security Antivirus(Server Based), Symantec backup Exec 2010 for Bakup and Restore.

• Full Implementation of network and systems in a new work space at Infopark, Kerala.
• It Includes new cabling by using patch panels, Racks (Structured Cabling).
• Implemented & Configured the networks up to 100 pc’s through windows 2003 server, Exchange 2003, ISA 2004, routers and switches for WAN and VPN connections.
• Configuring & Maintaining Cisco Routers & Switches, VOIP through Cisco ATA, .
• Desktop, Remote (using Teamviewer), Help desk Support of Microsoft Outlook 2003 to the employees of the organization.
• Installation and administration of Microsoft technologies including Microsoft OSs, Microsoft Office and other Microsoft applications through image.
• Installation, administration and management of anti-virus suites including Virus Scan, MacAfee. etc

• Connecting, Configuring, Maintaining the Lab networks for Developers, Faculties, Students .
• Configure, Maintain / upgrade Cisco Routers and Switches for CCIE /CCNP training.
• Actively participates trainings for CCIE examination
• Configured Cisco routers -2500, 3600, 1700 series.
• Configured Cisco L2 & L3 switches

• Assembling and configuring PCs.
• Evaluated software, hardware, OS's and technologies for internal or customer use
• Installation, administration and management of anti-virus suites including
Virus Scan, Norton. etc
• Installation and administration of Microsoft technologies including Microsoft OSs, Microsoft Office and other Microsoft applications