Joel George Akkara, IT Administrator

Joel George Akkara

IT Administrator

Confidential

Location
Kuwait
Education
Bachelor's degree, Information Technology
Experience
21 years, 6 Months

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Work Experience

Total years of experience :21 years, 6 Months

IT Administrator at Confidential
  • Kuwait - Al Kuwait
  • My current job since July 2011

• Configuring, Maintaining Windows 2008 ADDS server, Exchange 2010, Forefront TMG 2010 Firewall, Antivirus(Server Based), Spam Filtering, Symantec backup Exec 2010 R2 for Backup and Restore.
• Create, manage user accounts in active directory, Configuring Group policy, Granting access of internet/E-mail depending on the nature of work, Monitor the performance, communication status of IT equipments on the network, Backup and restore business data on servers on a daily basis
• Configuring & Maintaining network solutions and technologies such as Layer 2 and 3 Cisco Products such as Switches, Routers, Firewalls...etc
• Installation & Configuration of hardware, OS's, Software.
Network Implementation, Maintenance and Up-gradation among the entire users
• Troubleshoot usual problems with Outlook, Internet and other Hardware and Software issues associated with AutoCAD, MS Office etc.
• Installing, Testing, and Commissioning Various Security System Products.
• Configuring Multi Functional Printers (MFP), Printers & Scanners, Wireless and Mobile Devices.
• Perform daily monitoring of all Servers, switches and firewall.
• Performing related tasks and targets assigned by the Management.

Network & System Support Engineer at Dar Saleh Al-Qallaf Engineering Consultants Co. Kuwait
  • Kuwait - Al Kuwait
  • December 2010 to June 2011

• Installation & Configuring hardware, OS's, Software.
• Network Implementation, Maintenance, up-gradation in organization.
• Client/Server Administration & Support.
• Cooperate with all staff for day-day issues e.g. Internet, Outlook, Software and hardware issues
• Troubleshoot usual problems from Outlook, system crashes, hard disk problems and other hardware /software problems
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, shares and security groups, new accounts, disabling/deleting old accounts, managing account policies etc. in accordance with standards and project/operational requirements.
• Maintain printers & plotters using print server.
• Run back ups as per procedures and check restore works as planned
• Configuring & Administer 2008 server, 2007 exchange, ISA 2006, Symantec End point Security Antivirus(Server Based), Symantec backup Exec 2010 for Bakup and Restore.

Network Engineer at Braddock InfoTech Pvt.Ltd
  • India
  • August 2009 to October 2010

• Full Implementation of network and systems in a new work space at Infopark, Kerala.
• It Includes new cabling by using patch panels, Racks (Structured Cabling).
• Implemented & Configured the networks up to 100 pc’s through windows 2003 server, Exchange 2003, ISA 2004, routers and switches for WAN and VPN connections.
• Configuring & Maintaining Cisco Routers & Switches, VOIP through Cisco ATA, .
• Desktop, Remote (using Teamviewer), Help desk Support of Microsoft Outlook 2003 to the employees of the organization.
• Installation and administration of Microsoft technologies including Microsoft OSs, Microsoft Office and other Microsoft applications through image.
• Installation, administration and management of anti-virus suites including Virus Scan, MacAfee. etc

Network Engineer at Indiaoptions Software Pvt.Ltd
  • India
  • January 2006 to July 2009

• Connecting, Configuring, Maintaining the Lab networks for Developers, Faculties, Students .
• Configure, Maintain / upgrade Cisco Routers and Switches for CCIE /CCNP training.
• Actively participates trainings for CCIE examination
• Configured Cisco routers -2500, 3600, 1700 series.
• Configured Cisco L2 & L3 switches

System / Network Engineer at Digital World Pvt. Ltd
  • India
  • November 2002 to December 2005

• Assembling and configuring PCs.
• Evaluated software, hardware, OS's and technologies for internal or customer use
• Installation, administration and management of anti-virus suites including
Virus Scan, Norton. etc
• Installation and administration of Microsoft technologies including Microsoft OSs, Microsoft Office and other Microsoft applications

Education

Bachelor's degree, Information Technology
  • at Annamalai University College
  • May 2009
Diploma, 3 yr Diploma in Computer Technology
  • at AAIT
  • October 2000

Specialties & Skills

Administration
Installation
Printers
Microsoft Technologies
Extreme Certified Specialist (ECS)
ACEFx (Avaya Certified Expert)

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Tamil
Intermediate

Training and Certifications

Avaya Certified Expert (Certificate)
Date Attended:
February 2017
Valid Until:
February 2019