Joel Kirubaharan Joel, IT ADMINISTRATIVE

Joel Kirubaharan Joel

IT ADMINISTRATIVE

Dekingdom

Location
Sri Lanka
Education
Higher diploma, Dual hnd in computing
Experience
3 years, 4 Months

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Work Experience

Total years of experience :3 years, 4 Months

IT ADMINISTRATIVE at Dekingdom
  • Sri Lanka - Colombo 6
  • October 2012 to January 2016

Customer Service, dealing with only Dekindom customers Handling customer Complains Communicates with other department and management to resolve problems Soometimes act as a supervisor for major issue calls and legal calls from dialog Flexible to work in day shifts and night shifts Work under pressure and got practice to solve problem

Education

Higher diploma, Dual hnd in computing
  • at Icbt Campus Colombo 5
  • June 2013

Specialties & Skills

Customer Support
Desktop Hardware
Installation
Windows 7
Excellent computer and technical skills
Excellent interpersonal skills
Customer Service Orientation
Sufficient knowledge in updating and maintaining hardware and troubleshooting.
Excellent analytical skills
Technical problem solving
Strong customer service orientation
Ability to work independently and with a team
Excellent communication and writing skills
Time Management skills

Languages

English
Intermediate
Tamil
Expert