جويل دانيال, Enrollment Coordinator

جويل دانيال

Enrollment Coordinator

Hult International Business School

البلد
الإمارات العربية المتحدة - دبي
التعليم
الثانوية العامة أو ما يعادلها, Associate of Science - Automobile Mechanics Technician
الخبرات
9 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 6 أشهر

Enrollment Coordinator في Hult International Business School
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2022

• Managed enrollment for programs and services, ensuring accurate customer data entry and updates.
• Communicated key dates like registration deadlines and payment schedules to students, ensuring transparency.
• Fostered inclusivity and personalized interaction with a diverse applicant pool.
• Informed students about courses, materials, and support services via phone, email, and in-person.
• Delivered exceptional customer service, resolving inquiries from potential and current students across communication platforms.

Quality Assurance Specialist في Salsoft Technologies
  • باكستان - كراتشي
  • يناير 2022 إلى يناير 2022

• Develop, review, and update policies and procedures related to quality assurance and compliance with relevant regulations and standards.
• Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
• Promoted adherence to quality standards by educating personnel on quality control.
• Analyzed quality and performance data to support operational decision-making.
• Reported problems and concerns to management.
• Created and collaborated in implementation and maintenance of customer complaint log.

Quality Assurance Specialist في 24|7 StayWarm
  • باكستان - كراتشي
  • يناير 2018 إلى يناير 2022

• Develop, review, and update policies and procedures related to quality assurance and compliance with relevant regulations and standards.
• Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
• Promoted adherence to quality standards by educating personnel on quality control.
• Reported problems and concerns to management.
• Created and collaborated in implementation and maintenance of customer complaint log.

Quality Assurance Specialist | Customer Service Specialist في IBEX Global - The Resource Group
  • باكستان - كراتشي
  • يناير 2014 إلى يناير 2017

• Implement and enforce quality assurance policies, procedures, and standards in alignment with SquareTrades quality objectives and regulatory requirements.
• Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
• Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
• Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
• Assessed products or services to evaluate conformance with quality standards.
• Created and collaborated in implementation and maintenance of customer complaint log.
• Reported problems and concerns to management.

Quality Assurance Specialist | Customer Service Specialist في IBEX GLOBAL (The Resource Group)
  • باكستان - كراتشي
  • يناير 2014 إلى يناير 2017

• Implement and enforce quality assurance policies, procedures, and standards in alignment with SquareTrades quality objectives and regulatory requirements.
• Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
• Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
• Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
• Assessed products or services to evaluate conformance with quality standards.
• Created and collaborated in implementation and maintenance of customer complaint log.
• Reported problems and concerns to management.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Associate of Science - Automobile Mechanics Technician
  • في St. Patrick's Technical School
  • يناير 2014

A AS degree in Automobile Mechanics Technician equips students with the knowledge, skills, and practical experience needed to pursue careers as automotive technicians in various settings, such as automotive repair shops, dealerships, fleet maintenance facilities, or specialized repair shops.

دبلوم عالي, Matriculation - Computer Science
  • في St. Marys Academy
  • أغسطس 2006

Specialties & Skills

Fast Learning
Attention to Detail
Time Management
Quality Assurance
Customer Care

اللغات

الانجليزية
اللغة الأم
الأوردو
متوسط