Joelle khaled, Brand Manager - Confectionery division

Joelle khaled

Brand Manager - Confectionery division

G.Vincenti.com

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, B.A. in Marketing
Expérience
19 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 3 Mois

Brand Manager - Confectionery division à G.Vincenti.com
  • Liban - Beyrouth
  • Je travaille ici depuis septembre 2011

- Handle the aspects of 8 brands from sales to marketing activities
(FERRERO - PERFETTI VAN MELLE - ELLEDI - HARIBO - Al RIFAII I NNOCENT - PEZ - POPZ)
- Follow up with sales force on confectionery orders
- Prepare sales reports for every brand
- Prepare special promotional events to enhance the brand’s image
- Prepare presentations related to every event.
- Review Market penetration of every salesman by brand and by SKU
- Report for Foreign Management about the marketing activities, events and sales.
- Prepare Market Studies prior to the launch of a new product.

Brand Manager à Arla Foods
  • Liban - Beyrouth
  • Je travaille ici depuis août 2013

Category Manager - Cheese Division

-Handle all the aspects of the Cheese division in Arla Foods relatively to ATL & BTL activities
-Set yearly marketing calendars and develop strategic plans aligned with the regional office and the MENA region.
-Ensure an all year round level of innovative activities and pro-active vis-à-vis competitor activities.
-Analyse competition brands and products and share findings with the management and the region.
-Plan and set with the supply chain orders and sales forecast.
-Initiate and implement trade marketing activities and secure they are optimized in relation to cost and campaign objective.
-Follow market development through frequent market visits and report feedback to the sales and the management.
-Give training & product knowledge sessions to the sales organization when needed - This is a must for all new employees of the company.
-Prepare marketing evaluation reports in reference to every activity and present it to the management and the GM.
-Analyse sales and merchandisers’ feedback in terms of market situation, gaps and potentials and propose new initiations accordingly.
-Sponsor Arla Graduate; prepare a new project with specified goals and objectives, guide and follow them during the 6 months period before the assessment and presentation in front of the Regional HR and office.

Training & Development Coordinator à Roadster diner & Deek Duke
  • Liban - Beyrouth
  • octobre 2010 à septembre 2011

- Prepare new manuals
- Update available manuals.
- Prepare and follow up on training sessions
- Prepare certificates (Certificates of achievements and attendance)

Customer Service officer à Roadster diner & Deek Duke
  • Liban - Beyrouth
  • juillet 2009 à octobre 2010

- Handle guests incidents.
- Send e-mails to customers (Clarification, apology, thank you… emails)
- Organize comparative projects (Roadster diner relatively to competitors)…

Floor Team Leader à Roadster diner & Deek Duke
  • Liban - Beyrouth
  • décembre 2008 à juillet 2009

- Close daily deposit, sending cash to the bank and coordinating with the finance department.
- Check, preparing and organizing purchase orders.
- Prepare the daily schedule for the employees, supervising them and ensuring guests’ satisfaction…

Head Waitress & Trainer à Roadster diner & Deek Duke
  • Liban - Beyrouth
  • octobre 2006 à décembre 2008

- Take orders from guests and advising them about some special items.
- Handle incidents and ensuring guests’ satisfaction.
- Train new or old employees for new positions (runners, hostesses, waiters..)

Assistant à Dr. Camille Rihany Clinic
  • Liban - Beyrouth
  • juin 2005 à septembre 2006

- Take appointments and welcoming patient.
- Prepare the surgery room and helping the doctor during the surgical treatment.

Saleswoman à Zahar Lingerie
  • Liban - Beyrouth
  • juin 2004 à septembre 2004

(Summer Job)
- Help customers finding their needs.

Éducation

Baccalauréat, B.A. in Marketing
  • à La Sagesse University
  • juillet 2011
Etudes secondaires ou équivalent, Sciences of Economy & Sociology
  • à Val Pere Jacques
  • juin 2006

Specialties & Skills

Employee Relations
Microsoft Office
Team Building
Customer Service
Photoshop
Microsoft office
Trainer

Langues

Anglais
Moyen
Français
Moyen
Arabe
Expert
Italien
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