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Joel Victor Orfanel, Associate

Joel Victor Orfanel

Associate

Teletech

Location
Philippines
Education
Bachelor's degree, Architecture
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

Associate at Teletech
  • Philippines
  • February 2012 to December 2012

Specialization: Customer Service
Industry: Call Center / IT-Enabled Services / BPO
Duration: Feb 2012 -Present
Company Name: Teletech
Position Title: CSR 1 Bank of America
Position Level: 1-4 Years Experienced Employee
Specialization: Customer Service
Industry: Call Center / IT-Enabled Services / BPO

Associate at Convergys
  • Philippines
  • March 2011 to February 2012

Specialization: Customer Service
Industry: Call Center / IT-Enabled Services / BPO
Duration: Feb 2012 -Present
Company Name: Convergys
Position Title: CSR 1 ONSTAR PROVISION GMC
Position Level: 1-4 Years Experienced Employee
Specialization: Customer Service
Industry: Call Center / IT-Enabled Services / BPO

Non-Executive at Epixtar
  • Philippines
  • December 2008 to March 2011

Duration: Dec 2008 - March 2011
Company Name: Epixtar
Position Title: TSR 1 DISCOVER CARD
Position Level: Non-Executive
Specialization: Sales - Telesales/Telemarketing
Industry: Call Center / IT-Enabled Services / BPO
Duration: Nov 2008 - Dec 2008

Team Leader at NCO Group Manila
  • Philippines
  • October 2009 to March 2011

Duration: October -March 2011
Company Name: NCO Group Manila
Position Title: CSR 1 AMAZON.COM/AMAZON.CO.UK/ENDLESS.COM
Position Level: 1-4 Years Experienced Employee
Specialization: Customer Service
Industry: Call Center / IT-Enabled Services / BPO

Draftsman / Assistant Architect at Free Lance Draftsman
  • Philippines
  • October 2009 to January 2011

Duration: Oct 2009 - Jan 2011
Company Name: Free Lance Draftsman
Position Title: Draftsman / Assistant Architect.
Position Level: Non-Executive
Specialization: Architecture
Industry: Architectural Firm

Education

Bachelor's degree, Architecture
  • at Technological Institute of the Philippines
  • January 2011

Technological Institute of the Philippines Department of Architecture 2007-2011 Aurora, Cubao Major in Architecture

Bachelor's degree, Advertising
  • at University of Santo Tomas
  • January 2007

University of Santo Tomas College of Fine Arts and Design 2003-2007 España, Manila Major in Advertising

High school or equivalent,
  • at Filipino Montessori School
  • January 2000

Filipino Montessori School High School 1999-2000 Loyola Heights, Katipunan

High school or equivalent,
  • at The Seed Montessori School
  • January 1999

The Seed Montessori School Elementary 1993-1999 Don Antonio, Commonwealth

Specialties & Skills

AutoCAD
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Revit
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SketchUp
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Microsoft Excel
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ARCHITECTURAL
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AUTO CAD
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CSR
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CUSTOMER SERVICE
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SALES
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TELEMARKETING
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TELESALES
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Languages

English
Expert
Tagalog
Expert

Training and Certifications

pass or failed - 100% passer (Certificate)
Date Attended:
October 2011
Valid Until:
October 2011
Above Average Passer (Certificate)
Date Attended:
October 2011
Valid Until:
October 2011
Above Average Passer (Certificate)
Date Attended:
October 2011
Valid Until:
October 2011