Joffrey Concepcion, Store In charge

Joffrey Concepcion

Store In charge

BinHendi Enterprises

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Hotel and Restaurant Management
الخبرات
7 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 7 أشهر

Store In charge في BinHendi Enterprises
  • الإمارات العربية المتحدة - دبي
  • يونيو 2008 إلى أبريل 2012

- Oversees and supervises daily operation of the restaurant
- Assign schedules, designate floor plan, train new team members, review and evaluate staffs monthly and annual performance
- Resolves issues and complaints encountered throughout the operation
- Assist and perform other related duties assigned by the Area Manager
- Making sure that product and service standard are maintained
- Monthly operational reports and P&L reviews

Server/Bartender/Coach في T.G.I Fridays Restaurant
  • الكويت
  • نوفمبر 2005 إلى نوفمبر 2006

- Attends daily briefing and participate in every competition
- Taking the food and beverage orders correctly and anticipate guests needs
- Fully equip from A-Z of product knowledge and ready for guest inquiries
- Delivers food and beverage on time and according to standards
- Ensuring guests are enjoying their meals and take action to solve any complaints
- Pre-bussing and maintaining table appearance
- Present checks immediately upon request and giving the change accurately
- Complete side duties perfectly
- Train new staff intensively according to TGI manual
- Prepares bar drinks and relieve bar staffs when needed

Waiter/Bartender في Burgoo American Bar and Restaurant
  • الفلبين
  • يناير 2003 إلى يوليو 2005

- Attends daily shift gathering and taking note of daily specials and 86 items
- Explains how menu items are prepared, describe ingredients and cooking methods
- Takes food and beverage orders and ringing them accurately
- Delivers the food and beverage orders on time
- Removes table clutters and take them to the kitchen for cleaning
- Present check upon request give the change and invite them to return
- Finish side duties speedily but correctly and offer help to colleagues
- Maintains cleanliness and orderly manner
- Performs opening and closing duties and additional responsibilities according to restaurant needs

الخلفية التعليمية

بكالوريوس, Hotel and Restaurant Management
  • في Emilio Aguinaldo College
  • مارس 2002

College Bachelor of Science in Hotel and Restaurant Management Emilio Aguinaldo College United Nations Avenue Malate, Philippine

الثانوية العامة أو ما يعادلها,
  • في Quiapo Parochial School
  • مارس 1998

Secondary Quiapo Parochial School R. Hidalgo St. Quiapo, Philippines

الثانوية العامة أو ما يعادلها,
  • في Legarda Elementary School
  • مارس 1994

Elementary Legarda Elementary School E. Quintos St. Sampaloc, Philippines

Specialties & Skills

Ingredients
Gathering
Management
Science
Action Planning
TRAINING

اللغات

الانجليزية
متمرّس
الفيلبينية
متمرّس

التدريب و الشهادات

Completion (الشهادة)
تاريخ الدورة:
December 2001
صالحة لغاية:
June 2002