Site Acquisition Consultant
Webb Industries / MTN SA
Total years of experience :29 years, 4 Months
Worked on MTN South Africa's mobile infrastructure project upgrading existing mobile sites and sourcing new ones in preparation for 5G and 6G. Exceeded revenue targets by 83% and contributed directly to a $1.2 million profit increase.
• Identified, researched, analysed and negotiated lease contracts for zoning of IBS / DAS wireless telecommunications sites
• Ensured effective management of resources and capital expenditure to maximise return on investment
• Exceeded revenue targets by 83% and contributed directly to a $1.2 million profit increase
• Arranged technical site surveys to determine site specific requirements, designs and BTS locations
• Negotiated leases, construction designs and power requirements with landlords
• Developed and maintained relationships with landlords, managing agents, community and government agencies
• Scheduled and managed site kick-off, induction and closure meetings with all relevant contractors and stakeholders
• Prepared and maintained site status reports and databases
Tasked with a national program management role to redesign and implement a new corporate identity for the bank's 700 branches
• Optimised all aspects of the retail and business bank's infrastructure
• Managed the bank's infrastructure and facilities
• Managed major bank projects to ensure they remained on time and budget
• Introduced and monitored health and safety aspects of major projects as part of the Health and Safety Committee
• Ensured operational and end user requirements were fulfilled on major projects
•Produced project reports
Branch / Sales / Operations Manager
• Managed all aspects of the branch including ensuring customers received optimal service
• Resolved reported issues and complaints and streamlined banks' complaints processes
• Managed and controlled capital and operational expenditure
• Identified and pursued business opportunities and minimised business risks
• Compiled and executed annual business, sales and marketing plans with a strong focus on growth
• Ensured compliance with Occupational Health and Safety Regulations, as chair the Health and Safety Committee
• Managed, recruited and motivated staff as well as creating high-performing teams
Management Assurance Consultant
Responsible for risk and compliance management by auditing branch sales, processes and customer complaints on a national scale.
• Audited customer complaints within branches quarterly to ensure optimal customer service was being provided
• Carried out branch reviews, special investigative requests and pre-audits
• Produced upper management reports on branch performances
Branch / Sales / Operations Manager, various branches
• Managed all aspects of the branch including ensuring customers received optimal service
• Resolved reported issues and complaints
• Managed and controlled capital and operational expenditure
• Identified and pursued business opportunities and minimised business risks
• Compiled and executed annual business, sales and marketing plans with a strong focus on growth
• Compiled and executed annual business, sales and marketing plans with a strong focus on growth
• Ensured compliance with Occupational Health and Safety Regulations, as chair the Health and Safety Committee
• Managed, recruited and motivated staff as well as creating high-performing teams
Organisational Quality and Performance Management Transformational Corporate Strategy Create High-Performance Project and Process Teams
Project Management: Leading, Creating Implementing and Improving Program Managing Organisational Performance and Innovative Improvement Financial Management of Corporate Projects and Programs