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John Akinnagbe, IP/MPLS Support & Performance Specialist

John Akinnagbe

IP/MPLS Support & Performance Specialist·MTN Nigeria Communications Ltd

Nigeria

Master's degree, Information technology

Work experience

Total years of experience: 14 years, 7 months

IP/MPLS Support & Performance Specialist

January 2017 - Present

MTN Nigeria Communications Ltd

Nigeria

January 2017 - Present

• To improve network performance through regular network audit and trend/KPI analysis.
• Carry out Monitor and ensure degradations on the IP/MPLS network are escalated to the respective Managed Services Vendors and Partners and give technical support towards prompt resolution.
• Perform usage trend analysis for PS Core and IP/MPLS network elements and connecting interfaces and use this to provide a guide to capacity forecasting and planning
• Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on IP/MPLS Nodes performance.
• Audit KPI definition, formula, review & recommendation across the technologies.
• Evaluate the impact of changes/parameter optimization by the Planning & Operations team on the PS Core & IP/MPLS network by carrying out Post implementation checks.
• Provide insights and reports on the IP/MPLS network performance
• Generate IP/MPLS network statistical analysis for Management for effective decision making.
• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.
• Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance and engage relevant departments to facilitate its avoidance
• Ensure resolution of escalated issues within SLA through proper follow-ups and support to vendors & other internal stake-holders.

Company industry:
Telecommunications
Job role:
Engineering

Senior Network Engineer

June 2014 - January 2017

2014 Huawei Technologies Co. Nig Ltd

Nigeria

June 2014 - January 2017

• Installation, configuration and maintenance of network equipment such as Routers, Switches and Firewalls.( ROUTER-ATN910, NE40, NE40E-X3, NE40E-X8, NE5000, AR-3200, EUDEMON FIREWALL-8000, USG5120, USG 9520, LANSWITCH-S3900, S6500, S5300, S5700, S9700, S9300, CE12804, CE5850, CISCO Switches and Routers.
• Proficiency with CISCO, HUAWEI and JUNIPER Platforms.
• Performing routine checks, part replacement and maintenance on all network elements.
• Trouble shooting and resolving LAN/WAN connectivity issue.
• Monitoring of network elements and ensuring prompt repair and restoration of all faulty sites/link.
• Manage bandwidth of the IP/MPLS backbone for optimal performance.
• Provide assistance to help desk/front line engineers for solving technical network problems.
• Adequate knowledge of Routing protocols such as EIGRP, OSPF, ISIS, BGP, MPLS, MPLS L2VPN, MPLS L3VPN, MP-BGP, VPLS, IP MULTICAST etc
• Supervise Telecommunication/ICT Sub-contractor to ensure quality while at same time meeting dead-line.
• Keep an up-to-date inventory of telecoms and IT equipment installed on site and also giving day-to-day site report to show project progress.
• Maintenance of Visafone MPLS backbone network.
• Implementation of Internet gateway redundancy project for 21st Century Limited.
• Implementation of Gigabit over IP for 2G network for Globacom Nigeria Limited with BSS team.
• Planning, designing and implementation of 2G and 3G network for Globacom Nigeria Limited.
• Preparation of HLD and LLD.
• Responsible for research on CISCO and HUAWEI product description, design and deployment methodologies as well as best practices.
• Installation, Implementation and Integration of Network Management System to the IP/MPLS network for IP and IT devices Management.
• E-sight and U2000 server Set up and Installation.
• Planning, design, implementation and configuration of ADSL, SHDSL, VOIP services.
• Adequate knowledge of SIP protocol.
• Termination and testing of Subscriber cables on Main distribution frame (MDF) for Fixed access Subscribers.
• Adequate knowledge of the working principle and processes of the fixed network technology.

Company industry:
Telecommunications
Job role:
Engineering

Datacom Engineer

November 2011 - May 2014

Huawei Technologies Company Nigeria Limited

Nigeria

November 2011 - May 2014

• Management of Visafone Communication Limited IP/MPLS backbone
• Responding to change requests from customers in line with 3 approval system ( Technical director, Customer and Project manager approval)
• Monitoring of network elements and ensuring prompt repair and restoration of all faulty sites/links to meet SLA.
• Provide assistance to Front line engineers for solving technical network problems and also regular training for effective first level troubleshooting.
• Troubleshooting and resolving LAN/WAN connectivity issue.
• Performing routine checks, part replacement, and maintenance on all network elements.
• Ensure the different Monitoring tools are fully deployed, up and running and also coordinate Supervise service desk/ Front-line activities.
• Attend weekly Network performance meetings with Customers on KPI

Company industry:
Telecommunications
Job role:
Engineering

Education

National Open university of Nigeria.

November 2017

November 2017

Master's degree, Information technology

Nigeria

Ladoke Akintola University of Technology

December 2010

December 2010

Bachelor's degree, Technology and Engineering

Nigeria

Skills

Routing and Switching
Expert
Routing and Switching
Expert
ADSL
Expert
ADSL
Expert
Service Providers
Expert
Service Providers
Expert
MPLS
Expert
MPLS
Expert
Data Center
Expert
Data Center
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert
FORECASTING
Expert
FORECASTING
Expert
INNOVATIVE
Expert
INNOVATIVE
Expert
NETWORKING
Expert
NETWORKING
Expert
OPTIMIZATION
Expert
OPTIMIZATION
Expert
SLA
Expert
SLA
Expert
STATISTICS
Expert
STATISTICS
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TREND
Expert
TREND
Expert
IP
Expert
IP
Expert

Languages

English
Expert
French
Expert

Training and Certifications

Certifications
HSE level 1& 2 (Chartered institute of Environmental health)
Apr 2012
Comptia P+
Jun 2010
CCNA/CCNP/CCIE written (R&S)
Sep 2014
MCITP server & enterprise Administrator
Oct 2009

Training
( CCIE DATACENTER BOOT-CAMP)
Micronics Networking & Training Inc.,1700 Glenoaks Blvd. Suite Glendale, CA 91201, United states of
Oct 2017