It technician
TeleTech
Total years of experience :1 years, 2 Months
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• testing and evaluating new technology;
• Bachelors Degree 2008 - 2012 [BS in Information Technology] San Beda College Alabang Alabang Hills Village, Muntinlupa Philippines
• Secondary 2006 - 2008 Philippine School Doha Doha, State of Qatar
2004 - 2006 Al-Khor International School [British Stream] Doha, State of Qatar
• Primary 1999- 2004 Al-Khor International School [British Stream] Doha, State of Qatar
1998-1999 Middle East International School Doha, State of Qatar