Operations Developer
Adecco India Pvt Ltd
Total years of experience :8 years, 8 Months
Jan 2013 - Till date Operations Developer Adecco India Pvt Ltd
Handling a 30 member operation team which I'm successfully handling till date. From the day I have taken over the attrition has reduced to great extend and which built my confidence of people management apart from Sales and got promoted to new role handling 5 branches responsible for Region business and revenue. Now having a thorough knowledge on sales and hands-on experience of people management I'm ready to have a deep dive in sales and marketing as according to me Sales is a pathway for success.
Responsibilities: 1. Handling 5 branches to ensure smooth operation and local market development with Branch managers and Account managers
2. Ensuring smooth operations in all branches by following same process without deficiency.
3. Business development - Bringing in new clients and increasing the numbers in the existing client month on month is my core area.
4. Guiding the account managers in bringing in new clients.
5. Servicing the clients - in recruitment, On-boarding, Payroll, statutory compliance.
Each team have few members and they report to me.
6. Ensure good rapport is maintained with the clients.
Milestone Achieved: 1. Brought in new clients like Hatsun, Rakindo, Amurtanjan, ELGI, MRF, Club Mahindra, etc.
2. Increased the total target count by 300.
3. Best Account Manager Award winner for the year 2010 in South 1.
4. Named as Outstanding Performer for year 2010 in South Zone.
5. Retention of Clients who lost hope on service.
Feb 2008- July 2009 Asst.Manager Sales Kotak Mahindra Bank Ltd
Responsibilities: 1. Responsible for acquiring and building new corporate relationships for the Corporate Salary accounts.
2. Ensuring salary upload is done within the stipulated time.
3. X - Sell of other financial products.
4. Responsible for funding & Non - funding of Corporate Salary Accounts.
5. Responsible for achieving Sales Targets and Revenue Targets for Corporate Accounts.
Business Development:
1. Pitching for new Corporate Accounts.
2. Acquiring the client and thereby managing the client from a perspective of the key account manager.
3. Gathering market information related to ground situations at all levels as relevant to our needs in terms of our future action plans.
Acquired major key corporate customers with pan-Indian imprint
Jun 2004 - Feb 2008 Team Manager Reliance Communication Ltd.
Having started as a fresher in this company as a sales executive by acquiring new customers for postpaid Mobiles, Landlines, Data Cards, Etc Based on my performance and service level I was promoted as a team manager and there by managed a team member of 10 successfully.
Responsibilities:
1. Successfully handled sales & marketing operations
2. Effectively managed a team of 10 Executives.
3. Been continuously on top 3 slots on post-paid business for past ONE YEAR in OUTBOUND TEAM.
Milestone achieved:
1. Award for Best Performer - Certified by CEO Reliance Tamilagam
2. Award for Best Team member - Certified by CEO Reliance Tamilagam
Periyar University Chennai, India Master of Business Administration 2008 -2010 Specialization: Human Resource and Marketing
Bharathiar University Bishop Ambrose College Coimbatore, India Specialization: Bachelor Degree in Business Management 2001 -2004
