John Glen Cheng, Senior Project Manager

John Glen Cheng

Senior Project Manager

MovePlan Singapore Pte Ltd

Location
Philippines - Manila
Education
Bachelor's degree, Electronics And Communication Engineering
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Senior Project Manager at MovePlan Singapore Pte Ltd
  • Singapore
  • My current job since May 2017

1. Perform all Senior Project Manager tasks as necessary.
2. Supervising and coaching team members who are coordinating and managing relocation / transition projects for MovePlan’s clients to the agreed service delivery standards by using the MovePlan Toolkit© standards.
3. Acting as a leader for all assigned teams ensuring services are delivered to the MovePlan quality standard
4. Reviewing project progress and scope with clients and on-site teams to ensure all agreed milestones are achieved
5. Oversee all RFP processes and ensure that industry standard practices are followed
6. Approve communication / change plans prior to release to the client • Manage day-to-day contract items directly with client
7. Raise performance and resourcing issues with the Project Director as necessary
8. Confirm that the MovePlan team on-site is providing leadership, support and motivation
9. Ensure project continuity when staffing changes occur
10. Provide a regular presence at high-level project meetings and key events
11. Offer regular visibility to the client through senior management support
12. Manage project administration and supervise MovePlan staff on-site:
13. MovePlan Staff Management
14. Business Development

Space planner / Facilities Coordinator at JLL
  • Singapore - Singapore
  • August 2014 to May 2017

Move Management and Space planning
-Gather data to help develop strategic plans to enable effective occupancy of the client’s property
portfolio in line with the growth of the firm, ensuring sufficient trading space is always available to
meet demand.
-Assist in the delivery and management of agreed space plan to ensure effective programming and
condition.
-Help to develop ideas and strategies that meet the changing demand of the business to create
both strategic and tactical solutions.
-Deliver and manage moves, add and changes as per

Facilities coordinator scope.
Client/Stakeholder management
-Deliver excellent customer service to meet on-site client’s expectations.
-Build and develop effective relationships with key stakeholders/client and be comfortable working
across all levels.
- Monitor procedures to ensure client’s expectations are conveyed and work upon.
Project Organization and communication
-Help oversee the communication plans for projects that are tailored to the specific changes and business units.
-Ensure that regular communications on minor moves and change are conducted.
-Ensure that REWS and JLL facility managers are adequately briefed on projects and progressing.
Project coordination and reporting
-Collaborate with other real estate and workplace service functions to ensure the delivery of
major/minor capital works projects and associated moves and changes (both strategically and
tactically)
- Based on the scale and complexity of the project, as well as the capacity of the team, engage and
coordinate with 3rd party service providers to ensure delivery of the work.
-Set out the correct structures to control and monitor the initiation, design, progress and delivery
of projects.
Facilities Coordinator / support
-Key management
-Games area management
- Daily site inspection.
-Conducting office tour for new hires
-Covering reception.
- Maintaining / updating team’s website.
-Signage and poster management.
- Ergonomics equipment management.

Occupancy and space Administrator at ISS Facility Services Pte. Ltd. Singapore
  • Singapore - Singapore
  • November 2012 to August 2014

Client: Banking industry

Occupational Health, Safety and Risk
Vendor Management
Assist in maintaining the CAFM /webcore database systems for accurate reporting.
Move and change support

MAC/CADFM Administrator at JLL
  • Singapore - Singapore
  • April 2012 to October 2012

Client: Banking Industry

Occupational Health, Safety and Risk
Vendor Management
Assist in maintaining the CAFM database systems for accurate reporting.
Move and change support

CAD Operator at United Company for Industrial Contracting and Development
  • Saudi Arabia - Jeddah
  • November 2009 to December 2011

Interior design firm

Detailing of furniture/joinery/wall cladding (wood, gypsum and marble).
Prepares elevations, ceiling plans, floor plan layout, and sectional detail.
Create the most workable and efficient layout of interior components of a building such as selection and placement of office furniture, storage and many other variables.
Prepare engineering drawings in compliance with established industrial standards.
Attend project meetings that are related to compilation of project drawings.

Customer Service Representative at Sykes Asia Inc.
  • Philippines - Makati City
  • December 2003 to August 2009

Telecommunication industry

Handles customer’s problem arising from various products supported.
Properly escalates products issues that are irresolvable and not available on the knowledge base.
Attend trainings, workshops, seminars, and focus on group discussions scheduled by the team..
Reaches and maintains the level of customer service skills as required for the post.
Adhere to company’s policies.
Handles payment of customers thru credit card and checking account.
Handle customer’s question about the product.

Education

Bachelor's degree, Electronics And Communication Engineering
  • at Mapua Institute Of Technology
  • December 2000

Specialties & Skills

Space Planning
AutoCAD
Customer Service Skills
Change Management
Move Management