Key Accounts–Sales Unit Head Institution department
-Napco National-FMCG/HORECA
Total years of experience :12 years, 1 Months
Leading institutional sales department for Dubai & northern emirates Training and developing sales team efficiency, call cycle and coverage for a better sales growth
•Implementing new strategies to grow product lines and enhance customer satisfaction in Education, Healthcare, Hospitality, Facility management, Real estate, Catering, General trading, logistical and manufacturing industries.
•Setting Area budgeting, stock level, ERP training & adaptation, forecasting and improving product availability through supply chain solutions
Uplifting Businesses by providing cost-effective Packaging Plans matching HORECA and F&B trends
•Implementing new strategies for new start ups and existing Key accounts to adhere Eco sustainability programs
•Improving customer service level for just in time Theatre & B2B businesses to match deadline constraints
•Growing Key Accounts by 47% through Cross Selling, Creating needs, business development penetrations Plans
•Product development strategies on Paper, Plastic, PET, PP, Tissue, Compostable &General disposables
•Leading team and affiliated groups to reach set budgets and objectives
Managing Majid Al Futtaim -Vox Cinemas Account by customizing food packing/product development to increase sales growth, revenue and match sustainability factor, customer satisfaction and cost effective solutions all over GCC
●Supply chain management with Carrefour B2B distributer, Napco suppliers to ensure fast delivery of products through stock projection and goods' production
●HORECA sector growth through customer penetration and product positioning all over GCC
●Theatre business expansion implementation across the board
Identify plans to increase B2B sales by Enhancing medical/clinical reporting by using the Voice Recognition Technology
●Identify new markets/hospitals across Middle East North Africa Region
●Build and Maintain Strategic affiliate relationships
Identify plans to increase daily sales and monitor sales team to develop the department under supervision of CEO
●Identify New B2B, SMB and Enterprise prospects with high revenue projects
●ERP Solutions
●Got new initiative to increase sales by selling mobile phones protection
●Managed /Enhanced productivity for telesales agents, sales executives and team leaders in call center and on field B2B, productivity per person increased 40 % .
●Develop Customer Engagement Model
●Build and Maintain Strategic affiliate relationships
●Professional Organization involvement
Implement and follow on public Sales Targets, Certification industry B2B and B2C under supervision of the Country Manager, UAE
●Tailor In House and Public live classes for both Public and Private Sector
●Develop Company/Brand Loyalty
●Explain policies and procedures to students and their employers; oversee compliance with Morgan's policies, in order to keep quality consistency in customer service
●Maintain public relations with Candidates, Corporates, Learning system providers and Instructors
●Implement Marketing Strategies and Marketing Researches on UAE market and improve segmentation plans to achieve business growth
B2B, B2C Sales, customer services, and cash register
●Support in setting up Kiwi operations throughopening phase
●Manage data entry of purchases through POS and enterprise softwa
Professional certificate in sales leadership recognized worldwide uplifting the leader mind set with the secret sauce and key factor to build and enhance team members, increase productivity per person to succeed and boost the organization