مسؤول فريق الأستجابة لحالات الطوارئ
Danish Refugee Council
Total des années d'expérience :13 years, 1 Mois
As an Emergency Response Manager I was responsible of the new comer program, assesment, registration, distribution covering the south of Lebanon.
I was responsible of the follow up of my team in all their tasks, the methodology of the DRC, and the budget of my team.
Check to ensure that appropriate changes were made to resolve customers' problems.
Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.
Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.
Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
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