Office Document Controller / Administrator
AZIZI DEVELOPMENTS
Total years of experience :10 years, 10 Months
Employed to maintain and manage all important documents either for a particular project or whole organization and assures that it is easily accessible and stored. Also maintains and examines related files to release drawings, and engineering documents to manufacturing and other operating departments.
ROLE/PURPOSE Undertake various functions related to document control, document archiving, document imaging and maintenance of document register for Construction Projects and/or Detail Engineering Projects. Role holder would be under minimum supervision of his superior. RESPONSIBILITIES
• Receives and registers Client provided document for detail engineering or construction engineering project, including in-house generated document.
• Controls issuance of document numbers, including maintenance of proper document registers for detail engineering or construction engineering project.
• Maintains specifically assigned project database/s.
• Ensures proper document classification, sorting, filing and proper archiving.
• Reviews completeness of documentation and prepares document transmittals.
• Prepares and maintains AFC and As-built photostat books for detail engineering or construction engineering project, either for in-house use or for onward transmittal to Client during project closeout.
• Performs document quality check in accordance to Company engineering document control procedures.
• Performs file backup to ensure proper storage and archiving of electronic registers.
• Prepares engineering project reports, as may be required
-Providing world class customer service to clients.
-Assisting clients to their needs and providing alternatives.
-Merchandising products.
-Maintaining an appealing look of our showroom.
-Visiting clients for future businesses.
-Marketing and making accurate product quotation.
-Follow up sales and keeping client details
-Other Duties Assigned
Visiting potential customers for new business.
Be the first point of contact in sales related queries in the department
Making accurate, rapid cost calculations, and providing customers with quotations.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information and providing feedback on future buying trends..
Recording sales and order information and sending copies to the sales office.
Reviewing own sales performance, aiming to meet or exceed targets.
• Answer phones and respond to customer requests.
• Sell product and place customer orders in computer system.
• Provide customers with product and service information.
• Upsell products and services.
• Transfer customer calls to appropriate staff.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Complete call logs and reports.
• Research billing issues.
• Research misapplied payments.
• Recognize, document and alert the supervisor of trends in customer calls.
• Recommend process improvements.
• Other duties as assigned.
• Taking down customer’s orders and serving the food exactly as requested
• Handling menu to the customers
• Assisting guest to the vacant or reserved table
• Record the prices that the guest’s ordered in the guest check
• Courteously handle the bill to the customers
• Advising the customer’s the course for the day or the bestselling menu
• Keeping record of the entire inventory sold in the store.
• Organizing and planning proper display and stacking of the goods and supplies of the store.
• Assisting customers with purchases and giving them detailed product demonstration.
• Ensuring the proper handling of goods and reporting loss and damages to the concerned authorities.
• Assisting in billing, procuring payment and other check out functions of the store.
• Promptly completing all tasks assigned by the superiors.
• Placing orders for replenishment of stock, and filling order forms.
• Ensuring and upholding the standards of the goods in the store.
• Strategizing to meet sales targets.
• Making sales reports and analysis for evaluation.
• Effectively organizing and synchronizing work with other departments of the store.