John Mander, Live Chat (Technical Support)

John Mander

Live Chat (Technical Support)

Sitel UK & Ireland

Lieu
Royaume Uni
Éducation
Baccalauréat, Computing and IT with Business
Expérience
20 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 11 Mois

Live Chat (Technical Support) à Sitel UK & Ireland
  • Royaume Uni
  • Je travaille ici depuis avril 2021

• WOW customers
• Be adaptable and be able to multi task
• Have a BE BOLD attitude
• Attention to detail is key
• WORK together approach with excellent communication skills

Private Banking à Lloyds Bank
  • Grande Bretagne (UK)
  • février 2017 à septembre 2018
Sales Consultant à Carphone Warehouse
  • Grande Bretagne (UK)
  • janvier 2001 à janvier 2017

Accountable for identifying potential market segments and pursuing these opportunities
• Delivered measurable and value-added results to achieve continuous growth in sales
volume whilst contributing to the overall accountability in developing finely tuned plans
• Supported in the implementation of strategic plans and policies
• Created effective procedures, policies and standards
• Generated new business leads by using effective sales methodology
• Contributed to exceeding revenue objectives and achieving key measurable results by
ensuring their proper execution along with providing valuable support
• Worked in various capacities within the company including

Éducation

Baccalauréat, Computing and IT with Business
  • à The Open University
  • juillet 2027

BSc(Hons) in Computing and IT with Business currently studying. Expected 2028.

Baccalauréat, Computing and IT
  • à Open University
  • avril 2022

courses: Essential Training. (expected first quarter

Etudes secondaires ou équivalent, Computing and IT
  • à The Learning People
  • avril 2022

courses: Python Novice to Pythonista • Endorsed and recognised provider

Baccalauréat, Leadership
  • à The Open University
  • janvier 2008

Learn to code for data analysis • This course is endorsed by the CPD Standards Office

Etudes secondaires ou équivalent, Leadership
  • à The Open University
  • janvier 1987

Learn to code for data analysis • This course is endorsed by the CPD Standards Office

Specialties & Skills

Optimization
Sourcing
Store Management
Sales Management
Strategic Planning
FINANCIAL
MERCHANDISING
RAPPORT
CUSTOMER SERVICE
GOVERNMENT
MANAGEMENT
MARKETING
MICROSOFT EXCEL

Profils Sociaux