Customer Sales Representative - Almana - Hertz Rent A Car (Qatar)
Hertz Rent A Car
Total years of experience :17 years, 1 Months
Customer Sales Representative - Almana - Hertz Rent A Car (Qatar)
July 2011 - Present
• Prepares reservation for local and international booking
• Handles customer's queries and complaints
• Prepares rental agreement or lease contract for clients
• Receive and check returned cars and compute for the appropriate rental charges
• Creates correspondence thru e-mail.
• Diffuses client complaints and apply an appropriate solution and action
• Receives and makes telephone calls to clients.
• Provides information to the clients about car rental.
• Performs other clerical duties as needed, such as filing, scanning, photocopying and collating
• Identifies work scope and formulates schedules for janitorial and ground maintenance services
• Oversees janitorial and ground maintenance services to ensure compliance to agreed work scope
• Evaluates job performance of utility service provider
• Facilitates regular payment of services rendered
• Formulates policies and procedures for use of company passenger and utility vehicles
• Caters to all transportation requests/requirements coming from various departments
• Schedules trips and assigns driver/s and vehicle/s based on requests
• Designs and implements regular preventive maintenance program for all vehicles to ensure these are in tip top condition
• Facilitates repairs of vehicles to restore them to operational condition
• Ensures that job undertaken by contractor is in accordance to required specifications prior to payment of services
• Monitors costs of maintenance, fuel consumption and facilitates proper charges in coordination with Accounting Dept.
• Processing of annual vehicle registration and insurance coverage
• Facilitates insurance claims in the event of vehicle accidents
• Manages and maintains company staff / guest houses
• Provides room and meal accommodations for guests, transient employees, and executives
• Facilitates payment for lease of various facilities utilized for guest accommodation purposes.
• Maintains company database of asset movement and accountability
• Ensures that all assets assigned to employees are properly used/maintained and accounted for
• Issues and files all asset accountability forms
• Facilitates appropriate charges for damaged assets resulting from loss, negligence and/or improper use
• Coordinates withWarehouse Dept. for proper storage, safekeeping and/or disposal of non-performing assets
Office Clerk - Philippine National Police - San Carlos City
(Philippines)
December 2010 - April 2011
• Receive and File Memorandums of other offices.
• Encode and Issue Police Clearance.
• Technical Support.
• Prepare slides for meetings.
• Prepare requests for reproduction of documents
• Prepare correspondence and reports.
• Answer Telephones and handle in appropriate manner
• Perform general clerical duties to include but not limited to: photocopying,
faxing, mailing, and filing.
• Other office errands
Account Developer/Casual - Coca Cola Bottling Company
(Philippines)
April 2010 - November 2010
• Establish a Business Relationship with the Customers/Store Owners
• Conduct survey of the stores
• Initiate sales talk to new accounts/stores
• Promote the Company's product
• Merchandising
• Make daily/weekly/monthly inventory reports
• Monitor sales stock level
• Displaying products according to the Company's standards
• Work as a salesman
• Observe Company's standards
• Work as a team
• Compiles and maintains control records and related files to release Local
Resolutions and Ordinances.
• Receive and Control Memorandums of other departments.
• Prepare Requests for reproduction of documents.
• Prepare related documents to be taken up during weekly Council Sessions.
• Prepare slide presentation for meetings and sessions.
• Answer telephones and handle in appropriate manner
• Transcribe the Minutes of the weekly Council Session.
• Perform general clerical duties to include but not limited to: photocopying,
faxing, transcription mailing and filing
• Technical Support.
• Other office errands.
COLLEGE: Colegio de Sta. Rita (S.Y. 2004-2008) Bachelor of Science in Information Technology