جوني زيناتي

الخبرة العملية

مجموع سنوات الخبرة :36 years, 4 أشهر

Sales Manager في LIFE SERVICES

الولايات المتحدة
أشغل هذه الوظيفة منذ أكتوبر 2010

I. Managed a portfolio consisting of janitorial services for 1200+ manpower supply
company in Lebanon;
II. Managed 100+ accounts by building, fostering, and maintaining individualized, long-term
relationships and ensured frequency of contact with clients;
III. Built competitive overviews, and detailed market analysis of competing services in the
market;
IV. Handled cold calls and emails to prospective corporate clients;
V. Created, developed and maintained professional contacts across Lebanon;
VI. Obtained a detailed understanding of clients' internal processes and workflow to enable
better service delivery and enhanced client relationships;
VII.Strengthened networks with Chief Executive Officers, Business Owners, General Managers,
Directors, and Procurement Managers;
Built and maintained relationships with key Clients decision makers in the field of
Hospitality.
Appointed to handle the highest volume client account in manufacturing industry:
VIII. Increased sales revenue by over 70% from year 2011 to 2014 through the addition of
new customers
IX. Developed a complete understanding of customer needs and expectations and
communicated to other departments for complete customer satisfaction;
X. Effectively managed over 100+ company clients derived from 10 industries while ensuring
high customer satisfaction and profitability;
XI. Assisted in selecting, training, mentoring and motivating the Sales team, resulting in an
increase of sales;
XII.Negotiated contract terms, and built contracts with the company lawyer for clients with
full authority from the top Management;
XIII. Assisted in developing with other managers on-going services cycle to strengthen sales
performance and a commitment to continuous improvement;
XIV. Efficiently fetched competition intelligence from the market and relayed to
management data & suggestions on Janitorial trends.
XV.Managed services, policies, procedures and pricing while assisting the Chief Executive
Officer in defining overall company’ sales strategy;
XVI. Managed the P&L of the department including the expenses and payroll of Sales
Team;
XVII. Assisted in training and managing 1200 +staff from several nationalities: Bangladesh,
Syria, Sudan and Iraq;
Work experience
XVIII. Presented detailed monthly and annual sales reporting & forecasts to the Chief
Executive Officer and board of directors.