for Bombardier CRJ Projects.
Three years and six months experience as a Technical Writer/Illustrator for Bombardier CRJ Projects (Resigned Capgemini BPO on Nov 30th 2016).
During my career in Capgemini (Bombardier CRJ Projects) I worked CRJ production team for 2 years as a technical writer/Illustrator) then promoted to internal quality team (as a reviewer). I could achieve a min of 98% external quality every month.
I could manage with the work manage system of Capgemini where this computer application process the internal quality, external quality, unit of wok done, customer satisfaction index, and time sheet and I could attain 97% above.
Authoring Tool Experience
Design Tools:- AutoCAD, Isodraw, Tech Illustrator and Adobe CS2. (Advance)
Technical writing tools:- SGML (ETPS), HTML, SAP, Adobe Frame Maker and Adobe Professional (Advance)
Windows Office (Skill Level=Advance).
Role in Capgemini: Creation and revision of Aircraft Maintenance Manual (AMM), Components Maintenance Manual (CMM), Fault Isolations Manual (FIM), Illustrated Parts Catalogues (IPC), Wiring Diagram Manual (WDM) and System Schematic using Aircraft Engineering drawings, Service Bulletins, Modsums and Vendor Components Maintenances Manuals.
o Have the ability to do impact analysis using Aircraft Engineering drawings, Service Bulletins, Modsums and Vendor Components Maintenances Manuals (New creation or revision, Correct effectivity of the aircraft and to analyze the correct manuals impacted).
o Have the ability to create or revise all manuals as per ATA 100, S1000D or AMTOSS standards.
o Have the ability to create or revise task:-
-Perform, or observe technicians performing maintenance tasks to validate that the sequence of the procedural steps is logical, complete and accurate.
-Verify maintenance tasks for technical accuracy on- and off-aircraft, including:
-Accuracy of parts, locations, and effectivity in general para
-Required tools and equipment 943
-Required consumable materials 944
-Supporting task reference information 946
-Accuracy of access door and panel callouts 947
-Correct use of Simplified English
-Accurate extraction or creation supporting illustrations for engineering or CATIA with AutoCAD, Tech Illustrator and Isodraw
-And to include safety precautions necessary for the safe completion of tasks just above the line item and required not below the line item.
o Have the ability to create or revise wiring diagram and electrical/mechanical schematic drawing using AutoCAD, Tech Illustrator and Isodraw.
o During my career in Capgemini have worked in Bombardier CRJ with Major modifications, incorporation of Service Bulletin and Customer Requirements such as
-Interior Configuration,
-Audio Integrated Processor System
-Installation of Wi-Fi in passenger cabin
-Modification of Passenger Addressing System and Indications, Service Interphone
-Modifications of Junction Boxes
-Modifications of Flight Control Actuators, Sensors and Transducers
-Modification on Fuel Transfer Systems
-Modification on Air Data Computers
-Modification and service of PFD, MFD, EICAS, FEDEC, Stand by Inst, ELT, ADF, TCAS, Transponder, EGPWS and FMS,
-CB Panel Modifications,
Have the ability to determine the work priority such as AOG, Delivery related or priority customer.
IT Skill
Windows Office (Skill Level=Advance)
Design Tools:- AutoCAD, Isodraw, Tech Illustrator and Adobe CS2. (Advance)
Technical writing tools:- SGML (ETPS), HTML, SAP, Adobe Frame Maker and Adobe Professional (Advance).
Industry Standards
Knowledge of ATA 100, S1000d and AMTOSS
Bombardier CRJ manuals are created in AMTOSS standards.
Simplified Technical English
Creation and revision of Aircraft Maintenance Manual (AMM), Components Maintenance Manual (CMM) and Fault Isolations Manual (FIM) using Aircraft Engineering drawings, Service Bulletins, Modsums and Vendor Components Maintenances Manuals.
- Company industry:
- Aerospace
- Job role:
-
Electrical Engineering