Jolina Suan, Front Office Staff

Jolina Suan

Front Office Staff

Bridge Hotel Group Inc.

Location
Philippines - Cagayan de Oro
Education
Bachelor's degree, Hospitality
Experience
2 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :2 years, 0 Months

Front Office Staff at Bridge Hotel Group Inc.
  • Philippines
  • My current job since August 2023

-Greet and welcome guests
-Handling guest’s complaints
-Responds guest inquiries
-Answering incoming calls
-Maintain and organize files and office supplies
-Making reservations for travel agency and corporate
guests
-Making reports such as Peachtree, passbook updates,
transaction reports and working papers
-Maintains a clean and neat appearance and work area at
all times

Housekeeping Attendant at Bridge Hotel Group Inc.
  • Philippines - Cagayan de Oro
  • May 2022 to August 2023

-Cleans hotel rooms, public areas and restrooms
-Mops, and sweeps carpets and floors.
-Makes beds and changes linens.
-Assist guest requests
-Reports maintenance issues
-Replenishes toiletries, linens and towels in the cart
-Maintaining stocks in the linen room
-Perform additional duties

Education

Bachelor's degree, Hospitality
  • at PHINMA - Cagayan de Oro College
  • June 2022

Specialties & Skills

Hospitality
Food Service
Waitress
Housekeeping
Receptionist
Adaptability
Attention to detail
Communication Skills
Multi-tasking
Basic Computer Skills
Active Listening

Training and Certifications

Cookery NC II (Training)
Training Institute:
Technical Education and Skills Development Authority (TESDA)
Date Attended:
October 2019
Duration:
316 hours
Food and Beverage Services NC II (Training)
Training Institute:
Technical Education and Skills Development Authority (TESDA)
Date Attended:
October 2019
Duration:
356 hours