CHEF DE PARTIE
MOVENPICK GRAND ALBUSTAN
Total years of experience :14 years, 8 Months
SCOPE AND GENERAL PURPOSE OF JOB
To supervise the station / section, produce a consistent, high quality product, ensure a courteous, professional, efficient and flexible service consistent with the company standards policies and procedures in order to maximize guest satisfaction.
JOB DESCRIPTION
•To produce a consistent, high quality product and provide a courteous, professional, efficient service at all times, following company standards of performance.
•To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the standard set.
•To be entirely flexible and adapt to rotate within the different sub departments of the Food and Beverage Division or any other Department of the hotel as assigned.
•To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
•To be fully conversant with all services and facilities offered by the hotel.
•To perform opening and closing procedures established for the place of work as assigned.
•To have a thorough understanding and knowledge of all Food and Beverage combinations and up sell alternatives.
•To ensure that the place of work and surrounding area is kept clean and organized at all times.
•To monitor operating supplies and reduce spoilage and wastage
•To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
JOB DESCRIPTION
•Check guest identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
•Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
•Greet and seat customers and serve them in a professional, discreet and personalized way
•Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
•Consistently monitor quality of food & beverage being served
•Practice good customer relations and attend to customer complaints / queries satisfactorily
•Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
•Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
•Ensure minimum wastage, breakage and spoilage
•Actively use up selling techniques to exceed guest expectations and increase revenue
JOB DESCRIPTION
•Check guest identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
•Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
•Escort customers to their tables.
•Explain how various menu items are prepared, describing ingredients and cooking methods.
•Inform customers of daily specials.
•Prepare checks that itemize and total meal costs
•Present menus to guest and answer questions about menu items, making recommendations upon request.
•Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
•Serve food and/or beverages to guest; prepare and serve specialty dishes at tables as required.
•Stock service areas with supplies such as tableware, and linens
Lipa Branch
•Routinely greeted guests, served food and beverages, took reservation, and maintained reservations book when applicable.
•Assisted clients in menu decisions.
•Provided consistent prompt, friendly service.
•Dealing with bill payments.
•Performed facility maintenance.
•Assisted Supervisor in closing restaurant.
•Participated in monthly staff meeting and training sessions.
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