Customer Service Agent (Customer Service, Cashier, Merchandiser)
Emirates National Oil Company (ENOC)
Total des années d'expérience :4 years, 0 Mois
Emirates National Oil Company (ENOC) - September 2009 - Present
Dubai, United Arab Emirates
Customer Service Agent (Customer Service, Cashier, Merchandiser)
• Servicing customers of different nationalities with a good customer service.
• Processing bill payments (credit cards & government taxes)
• Merchandising, stock taking, cashiering, accepting supplies and deliveries
• Reloading cards (ENOC cards)
• Pushing sales and promotion in a well trained manner
• Updating site's documents and files
• Attend and does ordering to suppliers
• Checking and entering purchase invoices and returns in the system
• Responding to e-mails or communications from head office
• Addressed any customer complaints or queries
• Entering worksheets in a CPAY system
• Report to shift in-charge any issues and feedback
Centro Department Store - December 2008 - August 2009
Tuguegarao City, Philippines
Sales Promo
• Assisting and dealing customers in a well trained manner
• Expanded our selling department's performance
• Summarized and records stocks, deliveries, pull - outs and sales reports
• Give satisfactory customer service within standard time
• Promoting products and maintain sales over the budget
• Promoting or pushing sales to achieve the daily sales target
• Arranging displays in-order and maintaining the cleanliness of the selling area
Tertiary St. Paul University Philippines Bachelor of Science in Business Administration Major in Marketing March 2007
Secondary Andarayan National High School April 2002
Primary Andarayan Elementary School March 1998