Jonah Ndungu

-Spearheaded customer base and sales revenues growth by process improvements in the supply chain
-Managed communications between sales teams and customers for seamless workflow
-Processed orders including pricing, invoicing, scheduling delivery and follow ups
-Collaborated with local suppliers for procurement of quality materials on time
-Supervised warehouse operations that involved loading, labelling, stock arrangements etc
-Monitored and optimized stock levels to meet demand
-Key customer account management by direct liaison involving regular visits and calling
-Represented the company on regular exhibitions and events both locally and internationally
-Conducted market research and report writing for management to review improvement strategies

-Generated leads for B2B and B2C clients
-Negotiated pricing, delivery and payment terms
-Closed sales and managed customer relationships
-Booked shipments, prepared shipping bills and receipts
-Tracked and monitored shipments