Senior Analyst
UTC Building & Industrial Systems
Total years of experience :25 years, 1 Months
May 2014 - Present UTC Building & Industrial Systems Mebane, NC
Senior Analyst
* Principal ERP application (JD Edwards EnterpriseOne v9.1) business process professional for Kidde Safety Operations. Responsibilities include but are not limited to analyzing and evaluating existing business processes and identifying opportunities to reduce costs and eliminate waste, defining functional requirements for customer service department related projects, and provide ad hoc technical support to business users throughout Kidde Safety departments. Introduced UTC BIS to the vision of fully automating the supplier invoice process thus producing continuous flow from time of invoice submission through payment. Prepared Supplier Invoice Automation presentation identifying best in class solutions fully integrating with SAP and JD Edwards and providing the information used to benchmark the current process. Participate in value stream mapping events facilitating one of them.
Aug 1996 - Mar 2014 Consulting Highlights
* Senior Consultant for Suquehanna Information Systems - Serve as an information systems technical and software applications expert, duties include but not limited to managing customer assigned projects and tasks, development, data integration, and technical adviser to executive staff members pertaining to key customer information systems initiatives. Performed current state evaluation of customers I.T. department and antiquated proprietary software applications, researched future state solutions, and prepared summary documentation for the chief financial officer to present to stakeholders.
* Executive Consultant for iTech Consulting, LLC - Primary responsibilities included managing technical staff, office operations, and business accounts. Resolved multiple year data integrity issue in major client's electronic claims adjudication software application, resulting in a significant cost savings for the client. Extensive data migration and system integration project experience.
* Technical Project Manager for R.R. Donnelley Financials team specializing in customized order entry and fulfillment software development for major customers. Provide leadership, guidance, and mentoring for onsite and offshore technical resources located in India. Advise all levels of management and executive leadership staff as well as third party lead players regarding development, implementation, and maintenance of major IT efforts. Developed program tool to create .CSV files in the integrated file system with optional replacement characters designed to avoid erroneous cell parsing when file opened with MS Excel. Project lead for data migration and operating system upgrade.
* Developed and implemented the internal applications to interface with the Wal-Mart Pick-To-Light (PTL) application for C.M. Offray and designing interfaces supporting data transfer (FTP) between the Offray AS400 and the PC based PTL software in El Paso, Texas. Other accomplishments included program and data integration from the Offray warehouse management system to the Berwick MAPICS XA environment.
* Resolved multi-million dollar recurring program defect for Random House, Inc. Provided management level consultation and applications systems analysis in support of the corporate merchandise returns warehouse facility.
* Served Blue Cross and Blue Shield of North Carolina on the Blue Edge Implementation Team in support of software and data migration from legacy system to the AS400 PowerMHS environment.
* Developed interface programs for York International to migrate information from MAPICS XA environment into the equivalent American Software data files.
* Wrote claims tracking software application for Pennsylvania Employee Benefits Trust Fund (PEBTF) identifying and retrieving 1/2 million dollars in duplicate paid claims.
* Developed draft reconciliation software application to replace third party software reconciliation process (Genelco) for PEBTF balancing 5 multi-million dollar accounts for first time in company history. Utilized ICF files thus eliminating magnetic tape usage and prolonged mail service when reconciling accounts with banks information systems.
Software Quality Assurance
* Actively involved with the quality of the entire software development lifecycle including but not limited to, reviewing requirements documentation, code reviews, change management, release management, and software testing. More specifically, develop test case scenarios for unit and user acceptance testing. Use interactive SQL environments, QRY400, Query Manager, Intelligent Query (IQ), and IBM ShowCase Query to evaluate, analyze, and extract data in development, test, and production environments supporting software quality assurance and test efforts. Execute software applications; review and compare expected test results documentation with actual results from software processing. Evaluate software efficiency when being executed, usability by others (when applicable), and portability with third party libraries.
Early Employment
Mar 2013 - Mar 2014 Balfour, Inc. Austin, TX
Senior Systems Engineer
* Primary technical resource for customer service and manufacturing facilities areas supporting national supply chain systems including but not limited to inventory management, order management, and distribution. Provide business process application support through project management, analysis, design, and development in JDE EnterpriseOne v8.11 environment and back-up CNC. Implement new E1 applications for configure-to-order products utilizing an iSeries based enterprise server and web clients.
May 2008 - Feb 2013 JLG, Industries McConnellsburg, PA
Principal Business Analyst
* Lead member of the JD Edwards EnterpriseOne software (v8.11 - 9.02) implementation and support teams. Provide analysis of business processes and create functional specifications detailing business requirements and how those rules convert into system requirements. Created design and data flow documentation for the twenty master data integrations interfacing between MAPICS and JD Edwards ERP software application suites while being the functional and technical lead for developing four of those data integration interfaces. Primary I.T. resource both business process and techno-functional for the North American parts distribution center in Orrville, Ohio and European parts distribution center in Maasmechelan, Belgium. Participate in high level discussions with business customers, partners, and internal users. Manage projects and assigned 3rd-party I.T. technical resources. Notably, identified and resolved several defects in service parts application exposing the company to significant revenue loss each year as well as create a substantial volume of data corruption since 2001.
May 1995 - Aug 1996 Woolworth Corporation Camp Hill, PA
Senior Programmer
* Extensive warehouse management systems problem-solving, troubleshooting, software design and development, program modifications and application maintenance supporting the corporate divisions of Woolworth such as Footlocker, Champs Apparel, and Kinney Shoes.
Oct 1993 - May 1995 Review & Herald Publishing Hagerstown, MD
Programmer Analyst
* Develop, test, debug, and maintain proprietary software applications.
Aug 1989 - Aug 1993 United States Army Fort Knox, KY
Programmer Analyst
* Develop, implement, and maintain software applications for the Headquarters Recruiting Command.
Received Army Achievement Medal and Certificate of Achievement for outstanding troubleshooting, problem solving, and application support.
Project Management Professional
Computer Science, Programming and Analysis Certificate of Achievement Army Achievement Medal