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Jonathan Gabriel, Salesman

Jonathan Gabriel

Salesman·Ansar Gallery

Qatar

Higher diploma, Information Technology

Work experience

Total years of experience: 12 years, 8 months

Salesman

February 2023 - Present

Ansar Gallery

Ar Rayyan, Qatar

February 2023 - Present

We ensure that we are serving our customers to the best of our abilities as sales representatives.

Company industry:
Retail & Wholesale
Job role:
Sales

Customer Service Representative

November 2021 - January 2023

Collective Solution Inc.

Quezon City, Philippines

November 2021 - January 2023

We ensure that we are manned 24/7 to handle emergencies around the clock disabled motorist's requests like towing, lockout, fuel delivery, winch out, battery jumpstart, and, tire change.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Customer Service Representative Sales

October 2019 - November 2021

Sitel Philippines

Tarlac City, Philippines

October 2019 - November 2021

Processed customers' orders over the phone. Answer potential customer questions and follow-up questions via chat, email, or phone call. We are updated to support all the representatives with the new informatione

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

CCO Supervisor

February 2015 - August 2019

Al Meera Consumer Goods Co. Q.S.C.

Al Khawr, Qatar

February 2015 - August 2019

Supervised salesman and cashiers. Made sure that we are giving quality customer service. Audited cashier sales, store vault, and deposited cash sales every night. Took care of every cash flow in the store. Created sales reports from daily to Year to date. Maintained the cleanliness of the store.

Company industry:
1385
Job role:
Management

Technical Support Agent

October 2012 - April 2013

Sutherland Global Services - Philippines

Angeles City, Philippines

October 2012 - April 2013

Identifies, investigates, and resolves users’ problems with computer software.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Customer Services Representative

December 2011 - March 2012

Sutherland Global Services - Philippines

Tarlac City, Philippines

December 2011 - March 2012

Resolves product or services issue by clarifying the customer’s complaint, determining the cause of the problem, selecting and advising the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Customer Service Representative

December 2010 - May 2011

Sutherland Global Services - Philippines

Tarlac City, Philippines

December 2010 - May 2011

Resolves product or services issue by clarifying the customer’s complaint, determining the cause of the problem, selecting and advising the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

Sti College

April 2011

April 2011

Higher diploma, Information Technology

Philippines

2 Years Ladderize Information Technology Undergraduate of Bachelor of Science in Information Technology

Skills

Store Management
Expert
Store Management
Expert
Cash Handling
Expert
Cash Handling
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Player
Expert
Team Player
Expert
Complaints Management
Expert
Complaints Management
Expert
Teamwork
Expert
Teamwork
Expert

Languages

Filipino

Native Speaker

Tagalog

Native Speaker

English

Expert

Arabic

Beginner