جوناثان Karusseit

• Creating, implementing and executing Action Sales Plans.
• Generating and maintaining a credible forecast for accounts and providing this information on a regular basis to Senior Management.
• Serving as the primary client contact for technical and business issues for those accounts and territories assigned.
• Working with the Sales / Presales team on all technical and commercial issues.
• Proactively conducting strategic account reviews with all assigned clients on a regular basis to review service needs and usage trends.
• Identifying products and pricing that meet client needs and business objectives.
• Addressing client concerns and ensuring the resolution of issues in a timely manner, with follow-up when appropriate.
• Developing leads and proactively cold calling for new clients.
• Servicing and maintaining existing client base.
• Ongoing Client Relationship Management for existing client base.
• Executing a deal qualification process for potential deals.
• Presenting demos / POCs in conjunction with Presales team to clients for solutions.
• Monthly / quarterly forecasting.
• Daily telephonic engagement with clients.
• Weekly site visits to clients.

• Managing the Executives’ diaries and appointments.
• Assisting the Executives with managing output, workflow and office deadlines.
• Taking and relaying accurate and timely messages from telephone callers, and answering queries where possible.
• Collecting and opening all mail addressed to the Executives.
• Taking minutes for all meetings.
• Drafting, typing and dispatching all the Executive’s correspondence.
• Liaising with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes.
• Maintaining a comprehensive filing system.
• Co-ordinating Executives’ travel, both locally and internationally
• Tabulating and retrieving Executives’ official expenditures and claims
• Arranging local transportation when necessary
• Doing some research, media relations and promotional work.
• Researching necessary internal / external IP required for discussion in meetings with existing or potential clients.
• Undertaking any other duties as requested by the Executives.
• General sales administration for the sales team, including expense claims and travel arrangements.

• Ad hoc administrative and project support for the Learning and Development Manager
• Quality assurance / data input for the newly established Leaner Management System for Cell C South Africa (key project)
• Research and development for the Cell C Skills Matrix (key project)
• Coordination and monitoring of the implementation of the Skills Matrix Project

• Strategic growth and transformation through ‘people development’.
• Project management, project delivery and project administration of Learning and Development projects.
• Change management initiatives.
• Talent and performance management.
• Coaching and mentorship.
• Crafting and developing solutions (entry level to Executive Management level)
• Material design and development to support all solutions and interventions - positioned as transformational or unit standard aligned.
• Productivity and engagement orientation.
• Facilitation, team building, key note speaking (inspirational and motivational).

• Managing the Executive’s diary and appointments.
• Assisting the Executive with managing output, workflow and office deadlines
• Taking and relaying accurate and timely messages from telephone callers, and answering queries where possible.
• Collecting and opening all mail addressed to the Executive.
• Taking minutes for all meetings.
• Drafting, typing and dispatching the Executive’s correspondence.
• Liaising with relevant individuals, external organisations etc to arrange meetings, prepare agendas and draft minutes.
• Maintaining a comprehensive filing system.
• Coordinating the Executive’s travel, both locally and internationally.
• Tabulating and retrieving the Executive’s official expenditures and claims.
• Arranging local transportation when necessary.
• Doing some research, media relations and promotional work.
• Researching necessary internal / external IP required for discussion in meetings with existing or potential clients.
• Undertaking any other duties as requested by the Executive.
• General sales administration for the sales team, including expense claims and travel arrangements.

• Co-ordination of internal events / training interventions / team builds.
• Research for material development projects.
• On site Tutor support role during breakaway sessions of workshops.
• Basic installation, maintenance and upgrading of internal IT systems.
• Client liaison and lower level relationship management.
• Maintaining basic accounting records to Trial Balance using Cash Book Complete.
• General office administration and management.
• Local and international travel arrangements.
• Executive diary management.
• Analysing / translating into hard copy - electronic minutes
• Preparing drafts and reports for line manager using branded templates
• Maintaining an Excel Spreadsheet for costing / budgets / marketing data base

• Cold canvassing for new clients to extend the agency’s client base.
• Coordinating and delivering below-the-line advertising orders from existing clients.
• Coordinating all marketing events relevant to the client initiatives around products / services.
• Internal administration of all marketing and sales related activities